We requested a king size bed, but were placed in a room without the bed and room layout we had purchased on the hotel website. With the help of James, the manager, and Cathy & Connie at the front desk, they were able to scramble quickly and give us a two class upgrade. They were eager to do ask they could to meet our expectations and they did it with a smile.
Thank you James, Cathy, and Connie. You have won our recommendation.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
- Reservation Options:
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi