OK, so the location is good for Airport access (International and Wilson) and that is where the good ends.
The breakfast buffet was reasonable, although other food was very average and like everything at Ole Sereni it was expensive/over priced.
The rooms are ok only. They had hard beds, the bathroom arrangement is a bit strange and does not allow for much privacy from the rest of the room.
We stayed twice - the first time the staff didn't have our booking and showed little interest in resolving the issue and after what seemed like 30 minutes they eventually found it. The second time they 'upgraded' us to room overlooking the construction site which is a serious mess. We refused the 'upgrade' and took the room overlooking the reserve (which is underwhelming from a game viewing perspective but infinitely better than the construction site).
We ordered some room service (bad) and the price on the bill was different to the menu. We were told that they just hadn't got to updating the menu....
Anyway, all up it was a convenient location, but very expensive/overpriced with uninterested staff.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi