I was fortunate to haved picked this hotel on my first visit to Nairobi, it is an excellent hotel with good facilities, the staff are extremely helpful and go that extra mile to help you out when asked. The reception at the hotel is very good with friendly staff welcoming you and making the check experience easy. The food is very good and plentiful and the is not shortage of Tusker (Local Beer) if that's your want. I would definitely recommend this hotel if you are visiting Nairobi for business or pleasure. If you go find Shadrack at the hotel reception, an excellent member of staff and cannot do enough to help you.
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