The room was great but relatively small. It was however nice decorated and it had all essential things that you could need, inclusive AC.
The food in the outside bar was very nice and tasty but the service was very slow. I had to ask quite a few times before I could order and it took at least thirty minutes before the food, I only ordered toasts, to come.
The breakfast was lovely and tasty.
If you have an early flight, choose this hotel, it only takes you 15 minutes to the airport.

Had lunch at big five restaurant. Food took a long time but was worth the wait. Restaurant staff very slow and lacking in energy. Plates not cleared from table long after we had finished. Tried several times to catch eye of any waiter and eventually got one to give us our bill. For prices charged, the service is average.

Good location for both airports some rooms have nice views over the national park which we were lucky to have. The hotel its self is very nice with good facilities however it is severley
let down by incompetent staff and management

I stayed one night at the Ole Sereni at the recommendation of my travel agency, True Africa. I needed a place to stay while waiting for a flight to Addis the late the next day. True Africa arranged for all my transfers and lodging and everything went very smoothly. The hotel is very nice, modern and the public rooms are beautifully decorated. Front desk service was very good and the restaurant was excellent. I spend most of the late morning and afternoon on their veranda overlooking the park. Don't expect much in the way of wildlife viewing however. I only saw one antelope and an ostrich in the distance. The Ole Sereni is a bit expensive, but its location , nice rooms, and good restaurant make it a very pleasant stay for people flying in or out of Kenyatta airport.