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“Nice, Clean & Good Service” 4 of 5 stars
Review of Ole - Sereni Hotel, Nairobi

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Ole - Sereni Hotel, Nairobi
4.5 of 5 Hotel   |   Mombasa Road, Nairobi 00500, Kenya   |  
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Ranked #23 of 105 Hotels in Nairobi
Nairobi, Kenya
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Nice, Clean & Good Service”
4 of 5 stars Reviewed November 14, 2012

Nice clean and good hotel with good service. The room was good. Check-in was good and fast. Food in the restaurant is excellent, well presented and the service is superb. Kindly note i am a regular visitor to this hotel and member of the Gourmet Club. They have nice theme nights in the restaurants esp for Friday and Saturday. The hotel is conveniently located on the main road to the airport and Mombasa. You will definitely love the experience.

Room Tip: Choose park facing rooms, there is a watering hole where you can chance to see some animals early mo...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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Gillingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 9, 2012

We had stayed on 3 separate nights in Ole Sereni, at the end of September 2012. The hotel is great for an overnight or short stay, however as the rooms are small, it would not be ideal for a longer visit.

The location of the hotel is ideal for onward travelling, it is about halfway between the International airport and Wilson Airport. If you not going into down town Nairobi, best to stay outside as the traffic can be horrendous, 2 hrs for a couple of miles of journey.

We first arrived in the evening from Heathrow, with a morning flight to catch from Wilson to Mara, the second time, we booked in lunchtime after returning from Mara, with a morning flight to catch from the International airport to Zanzibar. Finally another evening arrival from Zanzibar and returning following night to UK. The staff was at all time very friendly and helpful. For our final day we have arranged a late booking out from the hotel at 6 pm, so we could relax and meet up with some friends for lunch.

The decoration of the hotel is beautiful. The terrace overlooking the National park is great place to eat, drink or just chill out. There is an outdoor swimming pool, which looks inviting, however we did not had time to try it out.

As I mentioned the rooms are on the small side, but they where very clean, and tastefully decorated. There is a mini bar with free mineral water, tea and coffee making facilities and a safe. Also shampoo, soap and shower gel provided and a hair-dryer. We stayed 2 nights in rooms facing the National park. This rooms are a bit larger and more expensive, but the view of the park is great and we have seen giraffes, zebras and ostriches before getting dressed in the morning. Also the bathrooms have baths, instead of just shower cubicles. The rooms overlooking Mombasa Road are decorated same as the park view ones, slightly smaller and only showers.

We had 3 breakfasts, 2 dinners and buffet lunch in the hotel and both the service and the quality of food was excellent. The shop is well priced and we have bought some items for bringing home as presents.

All in all, it is a very good hotel, and would stay again. Already recommended it to friends who are going to stay there next year.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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uae
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 4, 2012

close to Nairobi international airport (20 minutes) as well as Wilson (25 minutes) airport. situated on the boundary of Nairobi National park, so you get to see animals if you are lucky. Rooms are clean and moderate size. Buffet breakfast good and even the dinner was good. Staff is friendly and service is prompt. Check out was quick. Quieter location then panari Hotel as panari is located on the main road.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 4, 2012

For those travellers who are basing themselveds in Nairobi or looking for somewhere to park themselves for a night or two before heading out on a Safari then this place will give you complete peace of mind. The hotel felt very safe, was of a very high standard and the food/drink was also good with a very wide variety to suit all tastes.

We stayed with our 2 chilfren and had a king bed with an interconnecting room with 2 single beds.

We thoroughly enjoyed our short stay and would not hesitate to recommend it.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nairobi, Kenya
1 review
5 of 5 stars Reviewed November 3, 2012

A very family friendly place where they even consider kid meals so that nothing goes to waste. Ambiance is superb and you are actually able to see antelopes at the national park if you are lucky. The food is fabulous since you even have a very wide variety and even snacks.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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sao paolo
Top Contributor
61 reviews 61 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 1, 2012

If you're just passing through Nairobi airport and don't want to deal with the traffic and go into the city then you'll probably consider this place. There isn't much choice in the way of airport hotels near Jomo Kenyatta and this is reckoned to be the best of the bunch. It's an expensive but safe option with big clean rooms. Ask for a view over the park and you might see a buck if you're lucky. Check in can take ages. There are hookers in the bar.

Room Tip: Ask for a room overlooking the park.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, UK
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 31, 2012

When I say "close to the airport" it's bout five miles, but still probably the most convenient. I stayed for one night in transit from Uganda to Zambia and was really impressed. Its location is a little strange ... it looks as though it's been plonked in the middle of nowhere, just off he main Mombassa Road... but it does look straight out onto the Nairobi National Park.

There's not much you can say about the place which isn't good ... Good service, good room, good bed... extra toiletries provided very quickly, good food and just a nice place to be...

We took an airport taxi to the hotel and got the same driver to pick us up next morning, which seems the cheapest way to do it...

Room Tip: Ask for one overlooking the National Park
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ole - Sereni Hotel, Nairobi

Address: Mombasa Road, Nairobi 00500, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Ole - Sereni Hotel, Nairobi 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi

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