This is a very odd hotel, neither fish nor fowl. It tries to be upmarket but is located in the midst of a smoke-belching industrial area, in-between 2 busy airports with constant traffic, and facing a rather dusty ‘gamepark’ where more people than game can be seen.
To end a 2-wk Kenya safari, we spent a couple of nights here (to see Nbi Park and visit Sheldrick’s elephant sanctuary). We’d booked a park-facing room ($400, industry-facing rooms are cheaper), believing it’d be quiet and would offer nice views of game, but no such luck. Instead we had disco noise from the 4th floor above, ‘waterhole’ [bar] noise from the terrace below, and corridor noise from other guests all night long. Maybe one should avoid the weekend?!
Our room was ok, not very large but clean and comfy, and we appreciated coffee-maker, safe and fridge. Alas, despite pretty bows, the towels were frayed. The AC was intermittent and had the tendency to suddenly cut out. Our double-bed was two singles pushed together, with separate sheets, but the mattresses were ok.
Food was ok too, especially the extensive breakfast buffet (starting at 6 a.m., convenient for early departures) that caters to all nationalities. The restaurant at dinner time is very busy, the waiters overworked and therefore slow, especially on weekends. Because, despite its odd location and high prices, this hotel is very popular with Nairobians who come out here for a meal, a drink, and a lively get-together.
I appreciated the unlimited, free internet access on the Business Centre’s 4 computers, their print-out facility and kind help-desk.
Another oddity is that this hotel does not allow normal city taxis anywhere near its remote location, and one is forced to use its VERY expensive hotel transport (US$50 to anywhere in town, normal rate c KSh1000). On the final morning we had booked an early taxi to the airport ($30, normal rate KSh1700), but at the appointed time no transport was in sight. The 6 hotel taxis, allegedly always on stand-by, had all gone. We had to wait ½ hr before one of them came back, and nearly missed our flight! Not good, not good at all!
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi