I've stayed at this hotel when it first opened, in 2009. Well, it's 2012, and it seems as if this place has not been cleaned since 2009.
It looks tired. People are lazy and rude. Food is awful. Everything happens very very slowly.
Asked to arrange transportation to the airport the night before departure. Yes Sir. Of course Sir. 5:30 am. Airport? What airport? Taxi? What taxi? Don't know nothing. Here's a hotel shuttle, which will cost you ONLY $30. Really? Only? It costs $10 to go to the airport. That is if I'm in a benevolent mood.
The unfortunate part is, Nairobi is not really a place with good hotels, these days. Every place is in a desperate need of being refresh. Rumour goes, the Intercontinental has a renovated wing, but since I wasn't there, I wouldn't know.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi