I am a frequent traveler around Africa and usually when I visit Kenya I stay at the Intercontinental hotel, I am also a freak of good scenaries or rather views from my guest rooms, I mentioned to a colleague about this and she told me that she once stayed at ole-sereni and if I did I will love the view of the Kenya National park from the comfort of my room so I have just checked out of the hotel and true to her words the view was beautiful, I would have loved to come back but on principle I guess I will not return to this Hotel, being a people's person I engage a lot the staff who serve me in every hotel that I go to, in most of the hotels that I have stayed in staff have been very happy and if not satisfied with their pay they have always appreciated the much they get, and their leadership too, for those fellow travelers who watch CNN you might have seen the advert on bringing to a stop modern slavery! according to what I heard at ole-sereni, this is a case of modern slavery, Kenyans have been very polite and hospitable people just like where I come from in Zanzibar, but some investors who own ole-sereni seem to be taking advantage of this nature of Kenyans, All guests pay service charge, which is 10% of their bill fellow travelers if you are not aware of this check on your hotel bill, in Kenya it is 10% of the total bill, this money is equally shared among all staff who are not in management, it is considered as a tip to them, this hotel never gives all this money to the staff! what even makes it sad is that the staff know this, and have addressed this with their management with unwillingness of the management to help in this, compared to other hotel this staff told me that he communicates she communicates to staff who work else where and they receive service charge of over 25,000 Kenya shillings about 300 us dollars per month while they were only being given 10,000 Kenya shillings about 100 us dollars, dear travelers I was speaking to a very frustrated employee of this hotel but passionate about her job, that was the only thing that she said was keeping her going, though given a chance elsewhere she would run and never turn back, so my dear travelers as an effort to put to a stop modern slavery, we need to black out this hotel; as even the enormous amount of money you pay as 10% of your bill as service charge never gets to it's rightful owners but in the pockets of the owners plus plus the profits! HELP STOP MODERN SLAVERY AT OLE SERENI.
- Official Description (provided by the hotel):
- Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more less
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- Also Known As:
- Ole - Sereni Hotel, Nairobi Hotel Nairobi