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“Quiet garden villa in a residential Nairobi neighborhood” 4 of 5 stars
Review of The Ndemi Place

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The Ndemi Place
Ndemi Close, off Ndemi Road | P.O. Box 76120, Nairobi 00200, Kenya   |  
Hotel amenities
Ranked #23 of 96 hotels in Nairobi
Portland, OR
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Quiet garden villa in a residential Nairobi neighborhood”
4 of 5 stars Reviewed March 20, 2013

The 11/3/12 review has it right. This is a once elegant colonial villa, now somewhat down at the heels. It could use a major re-wiring and re-plumbing, but then it would cost four times as much to stay here.
The staff at Ndemi Place was very friendly and responsive to our needs. We made email reservations (for 5/1/13 to 9/1/13) months in advance with Viola, bill to be paid on our arrival. She arranged prompt and efficient transportation for us from and to Jomo Kenyatta airport.
We were initially disappointed with our room. We asked for another room, but it was late at night, and the other room wasn’t made up. However, they had it ready the next day, and it was a big improvement. It looked out on the sunny front yard of Ndemi Place, with good toilet, multiple electrical outlets, and much better atmosphere for the balance of our time there.

Food was great! Chef Cosma enjoyed our attempts at Kiswahili and provided good service, including French press coffee, cereal, fruit, scrambled eggs for breakfast, and delicious vegetarian meals for just the two of us in the evenings. The dinners were extra, about US$11 per person, but were well worth it, saving us having to find a restaurant that met our needs.

Ndemi Place is safe and secure, with a guard always at the gate to let people in and out. The grounds were a peaceful, beautiful surrounding for our times of rest and regrouping. It was absolutely silent at night. Lovely bird sounds greeted us each morning, with some Hadada Ibis congregating in the large garden behind the house. We even went for a walk in the surrounding residential neighborhood on Sunday morning, passing locals walking to church. This was the perfect place for us to rest up while we toured Nairobi and got over our jet lag, en route to Lamu in our very first trip to Africa.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2012

It is what you expect. We didn't expect too much and were well aware that other hotels in Nairobi charge double or more (here 60USD per single / 100USD double). So with this in mind we found a beautiful and peaceful garden villa. We really enjoyed our stay there.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2012

We truly enjoyed our experience at Ndemi Place. During our stay we learned that it is the home of a former Kenyan ambassador. The house is quaint, comfortable and very peaceful. Staying there you will feel as though you are a guest in someone's home -- because you are. There is a small but very accommodating staff led by Ms. Monica, who patiently worked with us for months by email while we planned our trip to Kenya. The meals were very good and prepared just for us. You will not get all the bells and whistles you would at a hotel, but you definitely get personal attention in a homey environment. Ndemi is a distance from downtown Nairobi, though not impossibly far by car. It is the perfect place to wind down if you are looking for a quite night or two away from everything.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed July 5, 2012

This is a basic, possibly overpriced (at $100 per night), hotel very far from the impression given by many reviews. It is, indeed, wonderfully situated in pleasant gardens and the house has some sense of the colonial past, but it is now looking rather tired. The rooms vary a lot and don't all match the pictures. We rejected the first room offered (which was at the back) and were then offered one at the front which was closer to the published pictures. However, neither the room nor the bathroom were in very good condition (poor shower, in particular). Breakfast was adequate but no more. The best thing about this hotel is that the staff were welcoming and helpful.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 20, 2012

I feel very betrayed by tripadvisor reviews. this place is below poor standards. I guess the reviews were biased because of the service from staff which was very efficient but not even that can move this hotel from zero star to one.

1. NO TV in the rooms, only one room which is deemed executive has a TV, the rest must watch in the lounge. this is convenient for a group booking,notherwise u get stuck watching whatever the others are watching
2. No Intercom in the rooms so when u need an iron or anything, u have to wear the 1 green robe that u n ur partner have to share to walk all the way to reception to get it
3. the shower has more hot water than cold, I thought my skin was gona peel off under that shower
4. The breakfast is an oily omelette and the fruits are stale.
5. Not all rooms have Wifi, connection is mainly in the lounge, reception and patio.

Just add a few shillings ang go to a good hotel. Don't waste ur money.

The only redeeming quality about this place is the transport company they are in partnership with. if you ever find yourself in need of a taxi driver in Nairobi ask Ndemi Place to give you Lazarus the taxi owner & driver's number. He is simply the best, helpful,patient and full of respect and knows all the back routes to avoid Nairobi's horrendus traffic.

You've been warned

Room Tip: Dont take room 6, Wifi connection poor.
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  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bungoma, Kenya
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2012

Our group of eight from up-country was given a very warm welcome. The place is peaceful and the staff very friendly. Cosmos's breakfasts were amazing!
Nairobi suffered a major power outage on our second night and the generator was sufficient for our needs.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakar, Senegal
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2012

Charming, friendly, quiet place set in a lovely walled garden. I stayed at Ndemi Place for three nights – Saturday before a week in the Rift Valley, and the following Friday and Saturday nights before I left for home.
The overall feel of this place was cool, green, quiet and safe - totally different from the surrounding dusty streets filled with traffic. I would definitely stay here again if I return to Nairobi.

I paid $4800 ksh (about $58.00 USD) per night. Like most places in Africa, they require payment in cash, so make sure you visit the ATM and don't plan on using your credit card at the hotel.

Ndemi place is not an American style luxury hotel – not cheapo but not upscale either. Just solid and comfortable. The building has the gracious feel of an old colonial English lodge (I think it originally was one). Lots of dark woodwork, casement windows, high ceilings, and solid dark wood furniture.

A small but comfortable breakfast room is located on a greenhouse style porch, where they served sausage and eggs to order in the morning along with the usual breakfast buffet – coffee, tea, cereal, fruit, etc. The grounds are very green and leafy, with a bench here and there to relax and watch the birds. The hotel doubles as a conference center, so there are a few large buildings on the grounds. One is a kind of ugly, barracks style building, but the beauty of the rest of the garden made it easy to ignore. There was a conference one of the days I was there. Everyone arrived in the morning and went straight to the conference buildings without entering the hotel itself. They made no noise or trouble.

The comfortable living room has armchairs, a TV and a computer with internet access for guests. The hotel was not very full when I was there. The staff were invariably very friendly and helpful. They arranged for taxis and told me the prices up front.

There is a shopping center about a mile and a half away, down the Ngong road, which is a busy boulevard with a dusty path on each side. I walked there once and it was a comfortable distance. I felt safe as I walked, with all the traffic and bustle, although it was a bit too hot because I went at noon and forgot my hat. The shopping center was VERY much like an American shopping center – bookstore, drug store, gift stores, clothing stores, American-style coffee shops and restaurants, and a big supermarket/general store (Nakumatt) with the feel and products you'd find in a U.S. Wal-Mart or Target store. There are also several ATMs there that took my ATM card from a major American bank with no problem.
I would definitely recommend Ndemi Place.

Room Tip: The first room I stayed in (I think it was room 5) was in the interior of the building looking onto...
See more room tips
  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ndemi Place

Address: Ndemi Close, off Ndemi Road | P.O. Box 76120, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#5 Best Value Hotel in Nairobi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Tucked away in a serene natural resort of Kenya’s capital city, The Ndemi Place is the ideal stop over for guests seeking peace and vintage charm in the city of Nairobi. Enjoy the warm and inviting touch of guest house hospitality combined with all contemporary comforts for the distinguished business or leisure traveler. ... more   less 
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Also Known As:
The Ndemi Place Hotel Nairobi

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