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The Ndemi Place: Traveler Reviews

Ndemi Close, off Ndemi Road | P.O.Box 72890, Nairobi 00200, Kenya
Hotel amenities
The Ndemi Place
Ranked #23 of 80 hotels in Nairobi
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61 reviews from our community

Traveler rating
    24
    26
    7
    3
    1
See reviews for
Families
8
 
Couples
16
 
Solo
17
 
Business
20
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Portland, OR
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Quiet garden villa in a residential Nairobi neighborhood”
4 of 5 stars Reviewed March 20, 2013

The 11/3/12 review has it right. This is a once elegant colonial villa, now somewhat down at the heels. It could use a major re-wiring and re-plumbing, but then it would cost four times as much to stay here.
The staff at Ndemi Place was very friendly and responsive to our needs. We made email reservations (for 5/1/13 to 9/1/13) months in advance with Viola, bill to be paid on our arrival. She arranged prompt and efficient transportation for us from and to Jomo Kenyatta airport.
We were initially disappointed with our room. We asked for another room, but it was late at night, and the other room wasn’t made up. However, they had it ready the next day, and it was a big improvement. It looked out on the sunny front yard of Ndemi Place, with good toilet, multiple electrical outlets, and much better atmosphere for the balance of our time there.

Food was great! Chef Cosma enjoyed our attempts at Kiswahili and provided good service, including French press coffee, cereal, fruit, scrambled eggs for breakfast, and delicious vegetarian meals for just the two of us in the evenings. The dinners were extra, about US$11 per person, but were well worth it, saving us having to find a restaurant that met our needs.

Ndemi Place is safe and secure, with a guard always at the gate to let people in and out. The grounds were a peaceful, beautiful surrounding for our times of rest and regrouping. It was absolutely silent at night. Lovely bird sounds greeted us each morning, with some Hadada Ibis congregating in the large garden behind the house. We even went for a walk in the surrounding residential neighborhood on Sunday morning, passing locals walking to church. This was the perfect place for us to rest up while we toured Nairobi and got over our jet lag, en route to Lamu in our very first trip to Africa.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Rich G about The Ndemi Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great value for money in a lovely garden with morning monkeys”
4 of 5 stars Reviewed November 3, 2012

It is what you expect. We didn't expect too much and were well aware that other hotels in Nairobi charge double or more (here 60USD per single / 100USD double). So with this in mind we found a beautiful and peaceful garden villa. We really enjoyed our stay there.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Florian W about The Ndemi Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“A nice retreat with a wonderful staff.”
4 of 5 stars Reviewed September 29, 2012

We truly enjoyed our experience at Ndemi Place. During our stay we learned that it is the home of a former Kenyan ambassador. The house is quaint, comfortable and very peaceful. Staying there you will feel as though you are a guest in someone's home -- because you are. There is a small but very accommodating staff led by Ms. Monica, who patiently worked with us for months by email while we planned our trip to Kenya. The meals were very good and prepared just for us. You will not get all the bells and whistles you would at a hotel, but you definitely get personal attention in a homey environment. Ndemi is a distance from downtown Nairobi, though not impossibly far by car. It is the perfect place to wind down if you are looking for a quite night or two away from everything.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Ask malaika71 about The Ndemi Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
“Don't be misled by other reviews”
2 of 5 stars Reviewed July 5, 2012

This is a basic, possibly overpriced (at $100 per night), hotel very far from the impression given by many reviews. It is, indeed, wonderfully situated in pleasant gardens and the house has some sense of the colonial past, but it is now looking rather tired. The rooms vary a lot and don't all match the pictures. We rejected the first room offered (which was at the back) and were then offered one at the front which was closer to the published pictures. However, neither the room nor the bathroom were in very good condition (poor shower, in particular). Breakfast was adequate but no more. The best thing about this hotel is that the staff were welcoming and helpful.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask PLoo about The Ndemi Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
5 helpful votes 5 helpful votes
“DONT BE FOOLED BY THE WEBSITE”
1 of 5 stars Reviewed May 20, 2012

I feel very betrayed by tripadvisor reviews. this place is below poor standards. I guess the reviews were biased because of the service from staff which was very efficient but not even that can move this hotel from zero star to one.

1. NO TV in the rooms, only one room which is deemed executive has a TV, the rest must watch in the lounge. this is convenient for a group booking,notherwise u get stuck watching whatever the others are watching
2. No Intercom in the rooms so when u need an iron or anything, u have to wear the 1 green robe that u n ur partner have to share to walk all the way to reception to get it
3. the shower has more hot water than cold, I thought my skin was gona peel off under that shower
4. The breakfast is an oily omelette and the fruits are stale.
5. Not all rooms have Wifi, connection is mainly in the lounge, reception and patio.

Just add a few shillings ang go to a good hotel. Don't waste ur money.

The only redeeming quality about this place is the transport company they are in partnership with. if you ever find yourself in need of a taxi driver in Nairobi ask Ndemi Place to give you Lazarus the taxi owner & driver's number. He is simply the best, helpful,patient and full of respect and knows all the back routes to avoid Nairobi's horrendus traffic.

You've been warned

Room Tip: Dont take room 6, Wifi connection poor.
See more room tips
  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask Sewela M about The Ndemi Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ndemi Place

Also Known As:
The Ndemi Place Hotel Nairobi
The Ndemi Place Hotel
Address: Ndemi Close, off Ndemi Road | P.O.Box 72890, Nairobi 00200, Kenya
Region: Kenya > Nairobi
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotels in Nairobi
#16 Family Hotels in Nairobi
Price Range: $
Official Description (provided by the hotel):
Tucked away in a serene natural resort of Kenya’s capital city, The Ndemi Place is the ideal stop over for guests seeking peace and vintage charm in the city of Nairobi. Enjoy the warm and inviting touch of guest house hospitality combined with all contemporary comforts for the distinguished business or leisure traveler. ... more   less 

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