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“Never Again... unsafe, unfriendly and too loud” 1 of 5 stars
Review of Jupiter Guest Resort

Jupiter Guest Resort
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Jupiter Guest Resort
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Chiromo Lane off Ojijo Rd, Nairobi, Kenya   |  
Hotel amenities
Ranked #86 of 119 Hotels in Nairobi
Nairobi, Kenya
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Never Again... unsafe, unfriendly and too loud”
1 of 5 stars Reviewed April 14, 2011

I stayed at the Jupiter after I found out the Parklands sports club was full. The location is close to both Westlands and Town. However that is about the only redeeming quality. Almost every night there is loud pounding music coming from a near by club (not just Friday and Saturday), I had bugs in my room, cats would wander in the rooms and the power was constantly cutting in and out. There was no back-up generator to keep the security light running at night and thus the guard would stand out with the gates open to let in some lights. Given the area and the city this is not a recommended practice!!! I ended up leaving the hotel in the middle of the night for another place as I just could not take it any longer. The hotel would not give me a refund and any of the night I had paid for and were not helpful int he least. If you want to say a couple of dollars stay here, if you want a comfortable stay that includes safety and sleep I suggest looking at one fo the apartment hotels (were you can save money by cooking some food) or at a guest house like the Miti Mingi. NEVER EVER AGAIN

Room Tip: Don't eat the food outside of breakfast...
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  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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6 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2009

I stayed there for five nights recently. Having checked all the other budget hotels in Nairobi recommended by Trip Advisor (and finding most were charging far more than I'd been led to expect) I was directed to the Jupiter Guest House by my friends at Parklands Sports Club.

The location is very convenient for both the city centre and Westlands. The staff were excellent; friendly annd helpful. The en-suite room was clean and the bedsheets were changed every day. I didn't eat there, so can't comment on the restaurant, but in every other respect I can highly recommend the Jupiter to travellers looking for low cost, safe, clean accommodation near the city centre and Westlands shops.

  • Stayed November 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jupiter Guest Resort

Address: Chiromo Lane off Ojijo Rd, Nairobi, Kenya
Location: Kenya > Nairobi
Hotel Style:
Ranked #86 of 119 Hotels in Nairobi
Price Range (Based on Average Rates): $
Number of rooms: 40
Also Known As:
Jupiter Guest Hotel Nairobi

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