We live in Nairobi but we needed to stay in Karen due to a late night function on a Saturday. Since I didnt want to pay $250 to say at Karen Blixen etc, I decided, from the website and the reviews, that we would try the Margarita House. We rented the Master Suite, which was beautiful with an amazing giant balcony and a lovely view of the garden. However, once outside the room the place felt and smelt like a hospital. It was completely unwelcoming and you could hear every conversation the staff had outside the room. They have worn out wardrobes in the hallways with all the towels etc, of which we only got two for both of us. The sitting room is large and cold and the staff were generally in there watching TV. Also, the whole building smelt inside and outside of everything they were cooking. The bathroom is huge but they have put no effort into it and the shower rail was suspended from the ceiling by chains. The hot water was either on or off which made it very difficult to have a shower and I ended up having to wash my hair with dishwashing soap because there were NO toiletries. The "pool" is actually on the next property and had no lounge chairs and sits in a garden of a really old house with dirty net curtains in the windows. It was very discocerting, almost like you were on someone else's property. Overall it was a pleasant experience and the Staff were happy to help, but basically had nothing to help with. Breakfast was OK and they were happy to serve it in our room, but again it was not up to the standard of what we had expected. For our purposes it served us well and we enjoyed it, but would definitely not stay there again. It is just strange and makes you feel kind of weird the whole time you are there. I could not recommend this other than to a businessman needing an overnight somewhere. Although the other places in Karen are possibly more than $100 more, pay the extra and enjoy your trip. This is not the place to do it!
If you do decide to stay here, please ask for the Master Suite. I was shown two other suites and, u...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 4, 2013
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