I arrived with two colleagues after a late night flight. My initial impression of the Crowne Plaza was tainted when one of my colleagues was told that she did not have a reservation. She, like the rest of us, had called ahead to ensure that a reservation was in place and alerted them to our late arrival.
Though initially disappointing, things picked up from there. The hotel was quite fantastic. Beautiful, modern, comfortable. Though I never used it, the aerobic center was quite impressive. The food was good, perhaps a bit overpriced.
I found the front desk staff to be helpful, especially Trixie. Overall had a great experience and would return to this hotel when visiting Nairobi in the future.
- Official Description (provided by the hotel):
- Crowne Plaza Nairobi is a new and stylish, 4 Star hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipments make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 162 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more less
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