My family and I visited Nairobi on a mission trip with Feed The Children on September 11-16th. We had a slight hiccup at check in as the front desk attendant was not very familiar with processing groups. In addition, I advise exchanging money somewhere other than the front desk. Although they have a bank upstairs it was sometimes difficult to get it processed. Other than those small front desk hiccups the stay was very nice. We befriended several hotel staffers who we will continue to remain in contact with. The breakfast buffet each morning was delicious. We were able to try African cuisine as well as American favorites. The hotel itself is new so the rooms, bars, fitness center and restaurants had all the latest amenities.