Crowne Plaza is solid choice if your business is in Upper Hill. Accommodations are very clean and comfortable and the location allows you to avoid all the downtown traffic (if you don't have to be there otherwise). Staff at the front desk, restaurants and gym are all phenomenal- attentive, friendly, helpful and knowledgeable. One staff member in the restaurant, Sella, remembered me each day and brought me my rather quirky cappuccino with honey every morning without ask. That was a true delight. Another staff member, Peter, from the business center called me to see how I was enjoying my stay.
The drawbacks are few: 1) there is really no place to walk around the Crowne Plaza. The road is only being paved on one side so it is temporarily a bit inconvenient. 2) the breakfast buffet is good, but if you have been to the Serena, it will seem skimpy (less fresh fruit, cheese, cooked options and juices). 3) the refrigerator in the room is wired closed each day, maybe to indicate it was restocked? Not sure, but a bit of a nuisance to have to break into it each time you want to put your water in or take something out. 4) the gym has large windows that are often open and are above some sort of a machine that billows a cloud into the air every now and again. The cloud comes in the open window and is otherwise inhaled by anyone on the line of treadmills facing the window. While the intermittent fresh air is appreciated, it might be best to keep the windows closed and instead air condition the gym.
One suggestion if you are thinking of staying there:
- make sure you are a club member and you will receive not only points for your stay, but a free newspaper each morning
I will definitely happily staff there again :-)
- Official Description (provided by the hotel):
- Crowne Plaza Nairobi is a new and stylish, 4 Star hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipments make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 162 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more less
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