I had had problems on my two previous stay which I raised with management and was disappointed by the lack of response I was therefore unsure about the wisdom of my staying again, but the management pulled out all the stops to prove they can get it right and that they valued my business.
I was given a suite of the fifth floor which was very spacious and well maintained. The bathroom that was clean and just as it should have been which proves the hotel can manage the lime scale issue which is prevalent in their standard rooms.
The management has promised that they are taking steps to address and remove the lime scale issue that made the bathroom shower glass look grubby and unclean.
It will be a while before I am scheduled to return to Kenya on business so I will give the hotel another chance as they have time to get the problem under control.
The photos are of the shower glass from my previous stay look forward to seeing this cleaned up, it only requires de-scaling part of a regular cleaning programme.
My rating is based on the fifth floor suite.