The Crowne Plaza in Nairobi is a lovely hotel with very good service. It is in an area of town that is undergoing street and other urban repairs so getting there is somewhat disconcerting. Once you do arrive, however, you will be pleasantly surprised. The lobby and bar area is very nicely appointed and comfortable. The rooms are exceptionally comfortable with superb beds and bedding. You even get your choice of pillow types. The food is good, the employees are all accommodating, the swimming pool is refreshing (though it is located right outside of the restaurant so swimmers will usually have an audience!) and the spa services are reasonably priced. I was sorry that the restaurant dinner was buffet only (unless you choose the more expensive on-site upscale restaurant) because it was more food than I would have wanted. Overall I would choose Crowne Plaza the next time I am visiting the city.