Has an excellent dining experience. One you can die for. Courses well presented with kind and welcoming chef. The menu was well explained and I got more than I could bargain for. The bar and fruit cakes were so good. Definitely visit again

I stayed for four nights while at a conference taking place at the Crowne Plaza. Things started badly as, despite three email requests to the hotel, there was no car and driver at the airport to meet me. That said, there was a hotel car and driver, meeting somebody else, and the driver quickly called the hotel, arranged for another driver to come out and, within 10 minutes I was on my way. Well done to the driver, but someone dropped the ball on the reservation side.

In terms of the location, I did not leave during my stay. If I had wanted to there did not seem much to do in the local area (heavily business) so do not stay here is you want to roam a local area on foot.

The hotel itself was pretty well perfect. Great room, fantastic service, good facilities and a real "buzz" about the place. I would put it on par with any top of the range business hotel anywhere in the world. In a word, and thinking hard about it, I cannot find anything at all to fault it.

I think very much a business hotel - I have not seen a single child here - so maybe not ideal for families, but from a businss perspective I do not think you will find much better - anywhere.

it just seems that way when your taxi driver turns off the paved road and starts traversing down the most pot-holed dirt tracks in the Upper Hill area. Once you arrive at the Crowne Plaza, and your vehicle is inspected for explosives with under-car mirrors and a quick check of the boot, you're fine. The friendly staff warmly greet you and make you feel welcome. The rooms are what you expect from a top-star chain- well kept, clean and fairly modern since the building is only about 3 years old. The pillow menu is a great service and the breakfast buffet is well worth the visit. Free wi fi (all other hotels take note! FREE wi fi!) and a very well-equipped gym make this a very pleasant property to stay. It's a little out of the way of the city (about a US$5 trip each way which you should negotiate before getting into a taxi - even for the Crowne's own fleet of cars) but it's quiet location. Try the Gazebo Grill place across the road/dirt track from the Crowne for a simple but cheap meal.

I stayed at the crown plaza on a quick trip in January through Nairobi. I compare his to the intercontinental where we had business meetings. This was a nicer location but the restraint struggled a bit on food. The general eating and bar were good but the nicer restaurant was nice furnishings but poor food. Just stay with the eats downstairs as they were more friendly and knew how to grill a simple steak. The rooms here wer great and apsart from construction noise near by this really was an oasis in the city away from the traffic. You should note comments on the roads getting here but that's Nairobi. I. Do look forward to returning as it doesn't seem as tired as the intercontinental.