Recently had an extended stay here for three weeks in whilst searching for a property in the area. This was the perfect base.
The staff are extremely polite, well trained and the food was great. The place is super clean. Even though the area is undergoing a lot of renovations (roads etc) and the locale is very dusty, this is really a haven of calm.
We tried most services during our stay - everything from great massages, to haircut and use of the sports facilities. Everything exceeded our expectations.
There is a good range of places to eat - the upper end restaurant is fantastic, and even the poolside and room service menus didn't disappoint.
Ian and the concierge team know a lot about the area and are great guys - always ready for a chat.
Top tip: Beet Basic juice (restaurant/by the pool) - all your daily vitamins in one delicious drink!
Did have an issue with staff letting doors slam, for example once they've delivered room service or when servicing rooms in the morning (as doors are heavy) and passed this onto housekeeping team upon departure. This was only as I was working in my room often, so at hotel most of the day. Satisfed that they will look at this issue.
- Official Description (provided by the hotel):
- Crowne Plaza Nairobi is a new and stylish hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipments make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 162 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more less
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