I stayed here for a week during July 2012 and found the hotel to be average in comparison to other Crowne Plaza Hotels. The service, food and location were ok but not when the room price of $250 is taken into account. Breakfast was not included in my package and was very expensive so I did not take it after the first morning, there was the option of tea/coffee with a light snack in the Lobby (piano) bar area. The bar adjacent to the lifts provides the best option for a casual meal in the evening. Service was friendly and efficeint and my hotel taxi was nearly always on time to pick me up at the end of the day, newcomers beware that traffic can be very congested during the evening rush hour and especially on Friday evenings. In summary I would say that this hotel is average but rather an expensive option.