The hotel is one of the newer Nairobi hotels, situated in Upper Hill (upcoming business area).
The rooms are spacious, modern and are giving a very good comfort. The beds are of good quality. On the flat TV a large number of English news and film channels are switched on. The bathrooms are big and bright. A kettle to make coffee and tea is in the room. For the standard of the hotel; I would have expected at least a shoe sponge or a shoe cleaning machine on each floor.
The breakfast selection is good, but is in no way worth the KES 2’500.- or USD 30.-. Food prices in general are in this hotel extravagant. For those looking for a small bite at reasonable prices, can find a local restaurant just opposite “Gazebo Grill”.
The gym is well equipped. The swimming pool is for my taste too near to the buffet restaurant.
The staff is very attentive. I have seldom seen so forthcoming hotel staff. Normally as a Priority Club member, I receive in all Hotels of the Intercontinental Group at least a welcome drink, which was not the case in the Crowne Plaza.
The Crowne Plaza is a safe choice, comfortable, clean and with friendly staff.