I stayed four nights at the Crowne Plaza in Nairobi during a business visit. I found the establishment excellent in every respect. My room was attractively decorated and clean. Hotel services such as Internet access and the fitness room worked fine. Food was great in both the Baraza and Sikia restaurants. We used a conference room for a day-long meeting for about 15 people. The set up was done well, and snacks during breaks were good. Best of all, the members of the hotel's staff were universally pleasant and service-oriented.