Staying at the Crowne Plaza was a perfect experience. We literally had no negative experiences. The food was great, the complimentary bottled water was ample. The pillow menu was a nice treat. The restaurants were always pleasant experiences.
Most of all, the staff was amazing. I haven't met a more friendly and qualified group of people in my life. They helped me learn Swahili and kept me company while I wait for my taxi. One man in particular stood out - Evans Njenga. He is currently working as door master if I understood correctly. He is a truly gifted individual. I have never met anyone who can endear himself to you through honest and sincere interest and friendliness quite like Evans. Who ever snatches him away from the Crowne Plaza will be doing themselves a great favor yet also inflict a great loss on the Plaza. I look forward to hearing from him and following his career.