It stands grand amongst the best in the world, the Crown Plaza makes its mark in Nairobi. Set amongst the Embassies and Corporate giants on Upper hill, away from the air pollution, traffic and dust. it doesn't have views of Kilimanjaro, then again none of the hotels in Nairobi do, however the Crown Plaza is certainly the Jewel of Nairobi and the top choice for discerning travelers who like their comforts striking but not ostentatious.
It boast a grand lounge with grand piano, a bar with two floors, breakfast and all-day-dining over looking the pool, not to mention a 5* restaurant with exceptional service and food.
The staff are very eager to please and always smiling, i fell sick one night and they called me regularly to check-in on me, they went the extra mile, something you don't find much these days, especially in Africa. The mattresses are luxuriously comfortable and over the top. Duvets and a pillow menu were more then i bargained for, so i ordered 4 extra pillows, set my air-conditioner to 16 and slept like a baby.
The next day the breakfast buffet was fresh and welcoming, they had a good assortment of dishes and various bread and roll options. The private cabs are readily available and cleaner then the street cabs. The fitness center has the best Technogym equipment.
I always enjoy my stay and I'll definitely return, i think it's excellent value for money with the good rates they offer for a new 4**** hotel. Crown Plaza well done !!!