My experience at Crowne Plaza Nairobi has been my best yet! The service was EXCEPTIONAL - I have never stayed at a hotel with such professional mannerism and authenticity. Everything from the food, to the rooms, to the comfortable beds, to the friendly staff, to the spa/gym was absolutely superb. The only hotel I'll be staying at when I return to Nairobi will be Crowne Plaza. I definitely recommend this hotel to anyone - you will NOT be disappointed!