Lovely setting, the tents were great, beds comfortable, breakfast fine but I have two complaints:
1) On the first night there was a power cut. Not completely unheard of in Nairobi!!. But there was no back up generator. This meant not only that there was no light but that there was no water (pump driven). Also the restaurant was closed so we had to get a taxi to a shopping centre and get ourselves a pizza.
2) When we checked in I showed the printout of our booking from the internet: one double luxury tent and one triple luxury tent. We were shown to two identical tents beside each other and settled in. When we went to pay two days later they asked for much more than I was expecting. I again produced my internet printout showing the price due. But they said that was for a double and a triple, we had had the use of two triples. We said we just went to the tents we were given. They eventually accepted our price but said it would have been "more honest" of us if we had pointed out the mistake on day one. We pointed out that we were not experts on tents and in many hotels rooms booked as doubles would consist of a double and a single bed. This idea that the mix up was due to our dishonesty left a very bitter and unnecessary bad taste. Pity!!