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“Enchanting.” 5 of 5 stars
Review of Norfolk Hotel

Norfolk Hotel
Kijabi Street, Nairobi, Kenya (Nairobi Central Business District)
+254-(0)-20-2216940
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Ranked #21 of 324 Restaurants in Nairobi
Cuisines: International
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Nairobi Central Business District
Dubai
Senior Contributor
36 reviews 36 reviews
10 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Enchanting.”
5 of 5 stars Reviewed November 15, 2012

The restaurant (and the hotel, in general) has an enchanting ambience! Because of the fact that it's from the 1900's, we really wanted to visit the Norfolk because of its' history, aside from it's a good and safe place to dine before our further long travel to Masai Mara. We didn't want to be too adventurous with food during the beginning of our safari so we decided on international foods that we are quite familiar with. They have a number of restaurants to choose from. The service was prompt and friendly. Price is also competitive. It's worth a visit when you're around Kenya - wish we have the time to stay next time.

  • Visited September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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59 reviews from our community

Visitor rating
    33
    16
    8
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Co. Donegal
Contributor
15 reviews 15 reviews
6 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A haven of calm in a bustling city”
4 of 5 stars Reviewed November 13, 2012

The Norfolk Hotel is the epitome of old world charm and elegance. The staff are always cheerful and friendly - even the doorman remembers your name. Service is first class and of a high standard. One of the delights is to experience breakfast at a table set on the lawn. Evening drinks on the verandah are also a welcome escape from the frantic city. My only negative comment concerns the pool, which is in shadow in the afternoon, due to its proximity of newly erected tall buildings.

Visited October 2012
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Delft
Top Contributor
76 reviews 76 reviews
45 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
14 helpful votes 14 helpful votes
“Fantastic!”
5 of 5 stars Reviewed September 23, 2012

Very nice hotel, Lovely rooms, excellent service great staff. The restaurant serves excellent food only a bit overpriced.

Visited May 2012
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Nairobi, Kenya
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“good food but SLOW service”
4 of 5 stars Reviewed September 13, 2012

This was my first time to revisit the Lord Delamare Terrace which before it was a Fairmont had been a favourite place to have supper. Fairmont have truned what had a specifically Nairobi place into something you might find in many other parts of the World. That is not to say it isn't very smart which it is; its just "international" with all that that implies.
Everyone was pleased with what they chose but we had to wait a long time to get it; well beyond the norms for freshly prepared food and more like waiting for it to defrost !

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Grand Hotel Of Colonial Nairobi”
5 of 5 stars Reviewed September 11, 2012

Fantastic hotel. The landmark of Nairobi. Enjoy lunches here and dinners. Excellent Swiss chef on staff. Grand entry with old colonial charm. Great gardens and pool. A little expensive but a real fantastic environment. The rooms are really exceptional. Great for conferences also with several rooms available for meetings.

Visited July 2012
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