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“A haven of calm in a bustling city” 4 of 5 stars
Review of Norfolk Hotel

Norfolk Hotel
Kijabi Street, Nairobi, Kenya (Nairobi Central Business District)
+254-(0)-20-2216940
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Ranked #22 of 315 restaurants in Nairobi
Cuisines: International
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Nairobi Central Business District
Co. Donegal
Contributor
15 reviews 15 reviews
6 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A haven of calm in a bustling city”
4 of 5 stars Reviewed November 13, 2012

The Norfolk Hotel is the epitome of old world charm and elegance. The staff are always cheerful and friendly - even the doorman remembers your name. Service is first class and of a high standard. One of the delights is to experience breakfast at a table set on the lawn. Evening drinks on the verandah are also a welcome escape from the frantic city. My only negative comment concerns the pool, which is in shadow in the afternoon, due to its proximity of newly erected tall buildings.

Visited October 2012
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57 reviews from our community

82% Recommend
    31
    16
    8
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Delft
Top Contributor
73 reviews 73 reviews
43 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
14 helpful votes 14 helpful votes
“Fantastic!”
5 of 5 stars Reviewed September 23, 2012

Very nice hotel, Lovely rooms, excellent service great staff. The restaurant serves excellent food only a bit overpriced.

Visited May 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“good food but SLOW service”
4 of 5 stars Reviewed September 13, 2012

This was my first time to revisit the Lord Delamare Terrace which before it was a Fairmont had been a favourite place to have supper. Fairmont have truned what had a specifically Nairobi place into something you might find in many other parts of the World. That is not to say it isn't very smart which it is; its just "international" with all that that implies.
Everyone was pleased with what they chose but we had to wait a long time to get it; well beyond the norms for freshly prepared food and more like waiting for it to defrost !

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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Nairobi, Kenya
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Grand Hotel Of Colonial Nairobi”
5 of 5 stars Reviewed September 11, 2012

Fantastic hotel. The landmark of Nairobi. Enjoy lunches here and dinners. Excellent Swiss chef on staff. Grand entry with old colonial charm. Great gardens and pool. A little expensive but a real fantastic environment. The rooms are really exceptional. Great for conferences also with several rooms available for meetings.

Visited July 2012
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San Diego, California
Senior Contributor
21 reviews 21 reviews
4 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“elegance and taste”
5 of 5 stars Reviewed August 21, 2012

The fine dining restaurant in the Fairmont Norfolk Hotel is a real treat. The ambience was elegant, service first rate and the food delicious. Unexpected in the heart of Nairobi

Visited July 2012
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