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“Fantastic!” 5 of 5 stars
Review of Norfolk Hotel

Norfolk Hotel
Kijabi Street, Nairobi, Kenya (Nairobi Central Business District)
+254-(0)-20-2216940
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Ranked #7 of 361 Restaurants in Nairobi
Cuisines: International
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Nairobi Central Business District
Delft
Top Contributor
107 reviews 107 reviews
64 restaurant reviews
Reviews in 42 cities Reviews in 42 cities
18 helpful votes 18 helpful votes
“Fantastic!”
5 of 5 stars Reviewed September 23, 2012

Very nice hotel, Lovely rooms, excellent service great staff. The restaurant serves excellent food only a bit overpriced.

Visited May 2012
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76 reviews from our community

Visitor rating
    45
    19
    10
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“good food but SLOW service”
4 of 5 stars Reviewed September 13, 2012

This was my first time to revisit the Lord Delamare Terrace which before it was a Fairmont had been a favourite place to have supper. Fairmont have truned what had a specifically Nairobi place into something you might find in many other parts of the World. That is not to say it isn't very smart which it is; its just "international" with all that that implies.
Everyone was pleased with what they chose but we had to wait a long time to get it; well beyond the norms for freshly prepared food and more like waiting for it to defrost !

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Grand Hotel Of Colonial Nairobi”
5 of 5 stars Reviewed September 11, 2012

Fantastic hotel. The landmark of Nairobi. Enjoy lunches here and dinners. Excellent Swiss chef on staff. Grand entry with old colonial charm. Great gardens and pool. A little expensive but a real fantastic environment. The rooms are really exceptional. Great for conferences also with several rooms available for meetings.

Visited July 2012
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San Diego, California
Senior Contributor
32 reviews 32 reviews
8 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“elegance and taste”
5 of 5 stars Reviewed August 21, 2012

The fine dining restaurant in the Fairmont Norfolk Hotel is a real treat. The ambience was elegant, service first rate and the food delicious. Unexpected in the heart of Nairobi

Visited July 2012
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Boston, Massachusetts
Top Contributor
115 reviews 115 reviews
71 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
69 helpful votes 69 helpful votes
“On the terrace ...”
3 of 5 stars Reviewed August 9, 2012

I do not like the renovation of the old terrace. I did like my tuna sandwich and the fancy place setting with china and silver. I was also very happy that my well heeled friends paid the $12 for the tuna sandwich.

As others have said this is an institution. It is a throw back to another era. That is its main attraction however the renovation erased much of the conection with the past. Now I am unsure what the role of this place will be. If you have lots of money and can afford to stay here, the dining will fit right in. It is excellent food, well presented, and well prepared. If you are not staying at the hotel and visiting Nairobi, do come and see the place. Afternoon tea or a light lunch is what I reccomend. Otherwise the sticker shock for a full dinner will out balance the amenities.

  • Visited July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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