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“Lovely setting which is consistently let down by poor service and below average food” 2 of 5 stars
Review of Tamambo Karen Blixen

Tamambo Karen Blixen
Karen Road, Nairobi 00200, Kenya
0719346349
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Ranked #3 of 318 Restaurants in Nairobi
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Reservations, Delivery, Late Night
UK
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Lovely setting which is consistently let down by poor service and below average food”
2 of 5 stars Reviewed December 11, 2012

(this is the review which Tripadvisor has incorrectly posted against Tamambo Tapas Bar despite 4 requests from me to change it - so I have re-posted it in the right place)

Have eaten here several times over the last year or two.

During the day the garden is lovely, lots of space to move around and service is pretty good.

In the evening however, the trainee waiting staff and kitchen staff are let out to practise. We have had cold food, wrong orders, bread served after the main course, cheesecake which has clearly gone off, flat beer (reused from a previous drinker), all of which takes far too long to arrive. Need I go on?

In addition to the poor food, service is even worse. That's not to say there are not enough staff, rather there are too many who congregate around the door asking each other what to do, and most of whom do not know what they are supposed to do. The restaurant would be well advised to poach some of the great waiters from Talisman who set the standard in Kenya.

What a shame for one of the most pleasant surroundings to eat in Nairobi

  • Visited September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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271 reviews from our community

88% Recommend
    152
    87
    26
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
“Ideal setting”
4 of 5 stars Reviewed November 26, 2012

The hamburgers are second only to the Aero Club, and the setting in the garden, with the Ngong Hills behind, is unbeatable. Well worth a lunch or dinner.

Visited November 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Contributor
19 reviews 19 reviews
4 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Overrated”
2 of 5 stars Reviewed November 20, 2012

This is a lovely place but the food was not very good. I got the fish soup which was inedible with a few small tough pieces of fish in an overly spicy liquid. The chicken salad was very boring with just some slices of chicken and avocado over lettuce. The bathrooms were nice. The wait staff was pleasant. The ambiance is very nice,

  • Visited November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Great food in a lovely setting.”
5 of 5 stars Reviewed November 6, 2012

The meals are excellent, the chef very accommodating and the coconut pumpkin soup is fabulous! Great service with very friendly staff.

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi, Kenya
Contributor
17 reviews 17 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
“Nice experience!”
4 of 5 stars Reviewed November 4, 2012

Nice place to relax, food is ok, have had one bad experience with chicken salad and food poisoning. Sundays buffet are average though

Visited March 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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