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“Don't listen to scam artists in the airport!” 5 of 5 stars
Review of Marble Arch Hotel

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Marble Arch Hotel
3.0 of 5 Hotel   |   Lagos Road | off Tom Mboya Street, Nairobi, Kenya (Nairobi Central Business District)   |  
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Hotel amenities
Offers & Announcements
$15 off room rate
Ranked #55 of 132 Hotels in Nairobi
Pasco, Washington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Don't listen to scam artists in the airport!”
5 of 5 stars Reviewed January 25, 2013

Marble Arch is a nice hotel with very friendly and helpful staff. I have stayed there on a couple of occasions and plan on staying there again this year. Traveler's must be aware that at the airport there are some very helpful people who have been hired by other agencies to scam people into going to other motels or even use a different taxi service. Marble Arch has always had driver's at the airport awaiting our arrival, and get us back to the airport in plenty of time for our next flight. We were scammed last year by helpful transportation people who steered us away from our hotel pick up, made a false call to the hotel and assured us the hotel had sent transport for a different group of people...we believed them and allowed them to transport us only to arrive at the hotel and discover we had left our ride standing on the sidewalk.....

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    3
    6
    5
    2
    1
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Johannesburg, South Africa
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 9, 2012

I didn't stay there, but - was travelling in December 2011 and booked a room for 2 nights in Marble Arch Hotel, however (!) in the airport my guide told that this hotel was bombed the night before (some Somalian fanatics threw a grenade in a window) and we are going to go to another place

Marble Arch is in official list of places to avoid by tourist because of it proximity to the mosque - popular place for attacks by Al-Qaeda. Be careful if you decide to stay there

Stayed December 2011, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marble Arch Hotel

Address: Lagos Road | off Tom Mboya Street, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #55 of 132 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marble Arch Hotel 3*
Number of rooms: 40
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