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“Don't listen to scam artists in the airport!” 5 of 5 stars
Review of Marble Arch Hotel

Marble Arch Hotel
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Marble Arch Hotel
3.0 of 5 Hotel   |   Lagos Road | off Tom Mboya Street, Nairobi, Kenya (Nairobi Central Business District)   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #54 of 111 Hotels in Nairobi
Pasco, Washington
1 review
4 helpful votes 4 helpful votes
“Don't listen to scam artists in the airport!”
5 of 5 stars Reviewed January 25, 2013

Marble Arch is a nice hotel with very friendly and helpful staff. I have stayed there on a couple of occasions and plan on staying there again this year. Traveler's must be aware that at the airport there are some very helpful people who have been hired by other agencies to scam people into going to other motels or even use a different taxi service. Marble Arch has always had driver's at the airport awaiting our arrival, and get us back to the airport in plenty of time for our next flight. We were scammed last year by helpful transportation people who steered us away from our hotel pick up, made a false call to the hotel and assured us the hotel had sent transport for a different group of people...we believed them and allowed them to transport us only to arrive at the hotel and discover we had left our ride standing on the sidewalk.....

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
    4
    3
    4
    2
    1
See reviews for
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4
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4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
kenya
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2012

I highly recommend this hotel,it has never been attacked as stated in one of the post.I think the guide who mislead this guest was just malicious and maybe he wanted to divert him to another hotel.We have been using this hotel since year 2000 and we have no complains.The staffs are friendly as well as their restaurant is well equipped,at the mezzanine they also have another restaurant with a balcony on one side where you can relax taking your drinks.
The rated are also friendly as well as for the double goes for 65usd while Singles 50usd on BB.

Room Tip: Rooms on the right are more quieter then the front phase
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2012

I didn't stay there, but - was travelling in December 2011 and booked a room for 2 nights in Marble Arch Hotel, however (!) in the airport my guide told that this hotel was bombed the night before (some Somalian fanatics threw a grenade in a window) and we are going to go to another place

Marble Arch is in official list of places to avoid by tourist because of it proximity to the mosque - popular place for attacks by Al-Qaeda. Be careful if you decide to stay there

Stayed December 2011, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marble Arch Hotel

Address: Lagos Road | off Tom Mboya Street, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #54 of 111 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marble Arch Hotel 3*
Number of rooms: 40
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