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“Beautiful, but....” 3 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
5.0 of 5 Hotel   |   Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya (Highridge)   |  
Hotel amenities
Ranked #11 of 110 Hotels in Nairobi
Ballston
Top Contributor
56 reviews 56 reviews
47 hotel reviews
Reviews in 42 cities Reviews in 42 cities
47 helpful votes 47 helpful votes
“Beautiful, but....”
3 of 5 stars Reviewed March 21, 2010

As a boutique hotel, it is beautiful -- the architecture, the decor. No doubt about it. But....

RE: The hotel WIFI -- and the signal strength is "very low". VERY LOW? This is the hotel's network. Their signal ought to be "very good". I can understand that the ISP into which they feed being overloaded or otherwise unreliable, but the internal network being bad?

The hotel is several miles outside of Nairobi and be prepared to be isolated, except for the Village Market. The "shopping mall" is the cat's pajamas to the locals and pretty ho hum to me and my party. The hotel prides itself on everything that I hate about it. It is a niche, boutique hotel. Minimalist everything. Hyper modern everything. The trouble is, while some of this stuff look really neat on the cover of Architectural Digest, it is not functional in real life. There is no bathroom, but there is vanity area at one end of the room. The vanity itself is a low table in green glass; no underneath, no drawers, just space. On top of it sits a porcelain bowl, the sink. It is deep and not very wide. The water comes out of a chrome pipe that comes to the side of the bowel; there is a joystick on top to control water flow. So, every time you want to adjust the water flow, you reach over, outside the sink, and get water all over everything. Not to mention that the little joystick is not finely calibrated, so you tend to get too much or too little of whatever you want whenever you touch it. Oh yes, I looked for 24 hours to find how to close the sink stopper -- no little lever or button or pull -- you have to press on the stopper to close it, then bop it smartly to make it pop open. I really don't like plunging into the scum to open the drain, then maneuvering the joystick to clean off my hand.

One entire end of the room is the john. You enter and to your right is this ugly green vanity table with the big white sink bowl, and to the right of that is a glass wall, with the toilet proudly sitting there to be seen from all across the room. There is no tub, just a shower, with a glass partition that does not stop the shower water from splashing all over the toilet area floor and out into the sink area. I come back to the room at the end of the day feeling like a shower and ask what is worse -- being grimy until the morning, or putting up with cleaning up the bloody mess a shower makes. Grime won. At least in the morning I was able to walk away from the mess and the staff would put it right.

There is no chair except for an economic desk chair; the only way to watch the wall mounted TV is to sit on the bed. The banquette, very uncomfortable, had to serve as the luggage rack. No dresser, just a couple of very small shelves in the closet to put your undies and such.

My room overlooked the pool -- the site of the Friday evening buffet, live disco, and huge crowd. Then the Saturday night wedding party. Then the Sunday buffet with band (1000 until 1630.) LOTS of noise. As the window was broken and wouldn't shut properly, it was even worse than normal.

There are two lifts. One is fine. The other one has no lights. I reported this to management, who told me that actually, these are stars on the ceiling -- the dark and the stars are to remind me of the immensity of the African night sky. (Seriously. I couldn’t make this up.) Blank the African night sky -- I couldn't see to push the bloody buttons.

light switch on-off pads are gunmetal grey with the name of the pad ("Hall"; "Master"; "Bed") etched subtly into the plastic in -- gunmetal grey! Unless you have a flashlight and can hit the etching at an angle, you can't see the label.

Beautiful, but in the rooms, not practical.

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naij
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 17, 2010

The Tribe is a beautiful hotel! The Interior Decor is lovely. I liked eveything about this hotel except there was no bath tub in the room. The staff are very warm and friendly. I enjoyed my time there though it was short. I look forward to going back.

  • Stayed March 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DXB
1 review
4 of 5 stars Reviewed March 14, 2010

I stayed at the tribe for one night and found the staff excellent, very friendly and courteous, right from the GM thro to the car park attendants, the hotel itself is fantastic the décor very rustically African. I stayed in the new section and the room was brilliant , awesome bathtub and open bathroom. The only criticism is have is that the menu on the 4th floor bar is rather limited, and the lack of any entertainment at the hotel itself. Apart from hat I would definitely recommend this hotel. Good work guys keep it up

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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US
1 review
4 of 5 stars Reviewed March 12, 2010

Everything about the hotel is updated to what you'd expect in a high quality modern establishment. Although it is stylized very nouveau, there are touches of African art decor that add culture and a uniqueness. Many of the hotels in Kenya focus on the leisurely resort appearance, but the Tribe is more of a class act.

I know people normally read these reviews for the negatives. I really enjoyed this hotel, and recommend it. With that in mind, here are a list of problems I faced:

1. Power. I've traveled a lot in Kenya and other parts of Africa, and I can tell you that you will normally encounter the same problem no matter where you go. When there are power issues, the hotel will go off the grid and run a generator. Some hotels will not tell you that during the day this is a normal occurrence. In fact, some hotels will automatically switch to a generator during the day if there are not power issues.

2. AC. The AC in the room will run continuously (if on) when the hotel is connected to the city grid. However, when they switch to the generator, it will run for a short period and turn off. This is so that the generator is not overtaxed. You will have to either keep turning it on, open a window, or go out of your room.

3. Shower. I like that my room had a standing shower with a large "rain" faucet. That is a personal opinion...I've never liked having to climb in and out of a tub just so I could take a shower. The shower is a plus for me. Unfortunately the glass that separates the bathroom from the shower is not sealed. Water leaks under the glass and will not drain. Even turning on the water for a short period of time will cause this.

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 10, 2010

Highly recommend this beautiful hotel. The staff and management were wonderful. Each floor of the hotel has different types of African art. The restaurant is well staffed and the foodis very good. The rooms were comfortable and well maintained. The wi-fi was a bit spotty but manageable. Overall a great experience.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
1 review
1 of 5 stars Reviewed March 4, 2010

"I don't understand your problem". This is the best the staff of this hotel will be able to do if you ask them why a room without a bathtub and a direct view on the noisy central air conditioning unit is as expensive than another spacious room with a pool view and a bathtub. You would not pay more than $40 dollars a night for some of the rooms, although others are acceptable.

  • Stayed February 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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normiego
1 review
5 of 5 stars Reviewed March 3, 2010

From the second you are driven through the gates of this incredible property you feel like you have been transported to another world -- and in some ways you have. Just outside the chaos of Nairobi, this oasis awaits. The modern yet inherently African architecture and design are literally awe-inspiring. The staff -- incredibly warm, knowledgeable, and helpful - by the second day you feel like they are your local friends more than employees. The food and amenities are also beyond compare. Having traveled the world and been lucky enough to stay in some of the finest hotels, I rate Tribe among the very very best!

Stayed February 2010, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nairobi
#6 Family Hotel in Nairobi
#7 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Tribe promises to be an escape from the mundane hotel room and brings you into a world of hip, chic design with an emphasis on detail and luxury. Tribe is a celebration of the beauty in diversity while acknowledging our common quest for excellence and belonging. The hotel's many suites extend this level of luxury and are unrivalled in their sense of elegance and class. Every room is a testament of world class comfort and functionality while offering a cultural journey through hand-picked arts, crafts and furnishings from the farthest corners of Africa. This experience is accentuated only by the hotel's public spaces with design elements at every glance. Epic, the in-house restaurant serves Continental cuisine with an exquisite African Fusion. It is open daily for lunch and dinner from 06h30 to 23h00. The Lounge is open from 06h30 to 12h00 and the Nest is open from 17h00 to 23h00 daily. Tribe is adjacent to the The Village Market Shopping complex. It has an onsite gym in the Village Market as well as cinema, ten pin bowling alley, mini golf and great children facilities.Tribe -"New York Chic, African Essence”. ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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