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“This hotel will make your trip so much more amazing.” 5 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
5.0 of 5 Hotel   |   Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya (Highridge)   |  
Hotel amenities
Ranked #13 of 96 hotels in Nairobi
British Columbia
1 review
1 helpful vote 1 helpful vote
“This hotel will make your trip so much more amazing.”
5 of 5 stars Reviewed October 5, 2009

Tribe Hotel is an amazing place. It has a wonderful blend of artistry, moderness, and a quiant charm in it. The rooms are spectacular and more importantly incredibly comfortable, the service is impeccable, and the amenities are perfect. Tribe surpassed all my expectations. Favorite parts: service there is out-of-their way friendly and attentive, there are king sized beds..in EVERY room, and we had the most incredible gourmet breakfast every morning, which was built into the price of the room. This hotel really did make our trip.

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 14, 2009

This place just oozes uber cool… The rooms are stylish and functional, we loved the massive egg bath, the concepts of the entire hotel are fresh, sexy and current. Epic Restaurant is divine with a fantastic menu and wine list to complement the tasty meals. We were in Nairobi for three days relaxing at the end of Safari/Climbing Mt. Kilimanjaro and only left the hotel to visit the nearby Village Market shopping complex. Not often do you stay in a hotel where you want to buy all the furniture and African artifacts that are strategically placed throughout. The sound room used as a chill out zone is a perfect post checkout location to watch a movie or TV on the big screen. You can only imagine the Spa once it opens will be amazing. Make sure you book the airport transfers via limo. This is the way hotels are meant to be, and we will be avid followers of any future expansion of the Tribe Brand. Simply awesome...!

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Top Contributor
131 reviews 131 reviews
118 hotel reviews
Reviews in 85 cities Reviews in 85 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed September 11, 2009

It is easy to go along with previous reviewers who welcome this handsome addition to Nairobi's hotel choices. The Tribe still looks fresh and new, with beautiful design features, such as walls of local stone and attractive/impressive African (though not Kenyan) artifacts. The staff is well trained, and the rooms, though small, are carefully laid out and comfotable.

The whole operation gives the impression of attention to detail and to customers' needs. Free internet acces is a plus, and I found the airport pickup convenient, even if it was pricey at the "reduced" price of $40.

The location is near the UN and US compounds, and to the sprawling Village Market shopping mall. It is a long way from the airport and not ideal for excursions to other attractions.

Not everything works well. The pool was designed by someone who likes to look at pools, not swim in them. The pool was only half finished and not suited to swimming laps or much of anything else aquatic. There is no gym on the premises, though a voucher for a nearby fitness center is available, pending the completion of a fitness center in house. Although the facility is new, it is odd that a hotel that caters to up-market business visitors and tourists from the US and Europe would not give fitness a higher priority. The key card malfunctioned a few times, and while my room facing the pool had a pleasant view, conversations at the poolside bar tables were fully audible if I opened the window. The outdoor space is poorly lighted, which is a safety hazard, even if it sustains a game lodge atmosphere.

Definitely several steps up from the Holiday Inn and other chains, I hope the Tribe can maintain the pleasant atmosphere and high quality.

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2009

This is an oasis. I was blown away walking into the hotel. The physical space in the lobby is incredible - modern, sleek and very chic. What's interesting is how homely you feel but not surprising with such a friendly staff. The food is excellent and a great cocktail list (and mocktail list which is non-alcoholic). But what struck me the most is how they seemed to know me from the first day - the doormen knew my name, the waitress remembered what I had for breakfast the day before and even the housekeeping staff was warm and friendly.

I'm back in a month and can not wait.

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2009

I decided to try Tribe at the Village Market on my last business trip to Nairobi...without a doubt one of the best hotel experiences I've ever had in Kenya.

My colleague and I checked in after midnight - the reception staff were efficient and had an international adaptor sent up to my room within minutes of my request. Feeling a little peckish after the long flight I was pleasantly surprised to find the full restaurant menu available...even at 1am! The sashimi on the bar menu was very fresh and the baby shrimp in pernod was fantastic.

The rooms are modern yet still reflect the attention to detail in the art pieces and amenities. The free wifi is very welcome and the connection speeds are impressive. I also appreciated the large shower space...much more comfortable than standing in a bathtub as I'm taller than the average traveller.

The staff are extremely well trained - very attentive and I had a sense that they are proud to be part of such a professional establishment. We held a 2 day conference at the hotel with local counterparts and the business facilities met our requirements. When I needed documents courriered back to my office I only had to give them the address and they handled the rest.

We also had dinner at a great italian restaurant at the Village Market (I forget the name)...highly recommended. The complex has many shopping options but more importantly, a reliable forex bureau and several banks. We were fortunate enough to catch the weekly friday market before our flight.

I've already booked my next stay at Tribe.

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2009

Had heard about this hotel from colleagues and decided to try it instead of my usual Holiday Inn Nairobi. The main thing this hotel has going for it is the location. It is right next to the Village Market which offers a variety of entertainment and food which is not to be discounted in Nairobi where exploring on your own is not recommended due to security concerns. If you don't need to be in this hotel for location purposes (it is convenient for people working for the UN, US Embassy, and Botswana High Commission), consider somewhere else downtown. The Holiday Inn is quite comfortable.

Once you get past the fashionable looks of the hotel, you'll see it leaves a lot to be desired.

Small rooms: Luckily I was traveling alone. Otherwise, there would not have been enough room for two people to fit comfortably. There is only room for you to store two suitcases comfortably. If you're traveling as a couple with a total of 3 or 4 suitcases, there wouldn't be enough room to store the suitcases out of the way.

Lack of follow through from Staff: The staff are very polite and welcoming but follow through is lacking. There were several days where I needed minor things - an extra towel, additional water, etc. I had to call at least three times before I actually received a response to my requests.

Lack of storage space: The sleek armoire wall unit houses only a closet and LCD tv. There are no drawers in the room leaving one at a loss for storing underwear, t-shirts, socks, etc. Even the space in the closet is severely cut off by the placement of the secure safe. Probably the most annoying thing about this is that drawers could easily have been added to all the extra wall space there is under the TV.

Lack of privacy in the bathroom: The open floor plan looks beautiful but isn't very practical. No matter how close you are to someone, even if you're married, it would be nice to have a way to put a little distance between yourself and the other person's toilet activities.

Terrible Sewage Odor from Bathroom: Tied to the lack of privacy is the issue of a terrible sewage smell coming up from the pipes. This is fairly common in hotels in Nairobi and really is beyond the control of the hotel. However, because of the open floor plan of the bathroom, you can't even close the bathroom door to keep the odor contained to one area. Instead, the odor permeates the entire room. I put towels over every drain and open pipe in an attempt to curb the odor.

Overdoing the starch: The sheets are starched to the point of being scratchy and uncomfortable.

No Gym in Hotel: In order to have access to gym facilities, you must purchase a voucher from the reception area and turn it into the gym at the Village Market.

Positives about the hotel include:

A good breakfast bar: You can get eggs made to order and have a wide selection of fruits, muffins, and other assorted items.

Lots of recreational space: If you don't want to be cooped up in your room, the Tribe offers many alternatives including a room where a group could watch TV, a beautiful pool area, and a nice sundeck on the 4th floor that is very relaxing. There are comfortable chairs tucked here and there too.

DVD and Book Library: Guests can borrow DVDs or books for a small or no fee. There is a DVD player built right into the TV in your room.

Free Wi Fi: You can access the hotel's wifi for free. For a small fee you can get high speed. The free wifi served my purposes.

Location, location, location: The food court at the Village Market offers a nice alternative to cheaper and more varied food options than other hotels.

  • Stayed July 2009, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
1 review
5 of 5 stars Reviewed June 17, 2009

If you desire comfort and luxury, then the Tribe is IT! This place is jaw-dropping fabulous with artful, cozy, and comfortable rooms. The staff is so friendly and most anxious to help with your every need. Want to step outside your room for a moment?...No worries, as the entire hotel is like your home with several areas to just chill out, relax, and enjoy. Also, The Village Market is just right next door. My husband and I absolutely count our stay at the Tribe as one of the top highlights of our stay in Kenya. We highly recommend this hotel experience!

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Nairobi
#7 Spa Hotel in Nairobi
#7 Business Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tribe Hotel 5*
Official Description (provided by the hotel):
Tribe promises to be an escape from the mundane hotel room and brings you into a world of hip, chic design with an emphasis on detail and luxury. Tribe is a celebration of the beauty in diversity while acknowledging our common quest for excellence and belonging. The hotel's many suites extend this level of luxury and are unrivalled in their sense of elegance and class. Every room is a testament of world class comfort and functionality while offering a cultural journey through hand-picked arts, crafts and furnishings from the farthest corners of Africa. This experience is accentuated only by the hotel's public spaces with design elements at every glance. Epic, the in-house restaurant serves Continental cuisine with an exquisite African Fusion. It is open daily for lunch and dinner from 06h30 to 23h00. The Lounge is open from 06h30 to 12h00 and the Nest is open from 17h00 to 23h00 daily. Tribe is adjacent to the The Village Market Shopping complex. It has an onsite gym in the Village Market as well as cinema, ten pin bowling alley, mini golf and great children facilities.Tribe -"New York Chic, African Essence”. ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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