Had heard about this hotel from colleagues and decided to try it instead of my usual Holiday Inn Nairobi. The main thing this hotel has going for it is the location. It is right next to the Village Market which offers a variety of entertainment and food which is not to be discounted in Nairobi where exploring on your own is not recommended due to security concerns. If you don't need to be in this hotel for location purposes (it is convenient for people working for the UN, US Embassy, and Botswana High Commission), consider somewhere else downtown. The Holiday Inn is quite comfortable.
Once you get past the fashionable looks of the hotel, you'll see it leaves a lot to be desired.
Small rooms: Luckily I was traveling alone. Otherwise, there would not have been enough room for two people to fit comfortably. There is only room for you to store two suitcases comfortably. If you're traveling as a couple with a total of 3 or 4 suitcases, there wouldn't be enough room to store the suitcases out of the way.
Lack of follow through from Staff: The staff are very polite and welcoming but follow through is lacking. There were several days where I needed minor things - an extra towel, additional water, etc. I had to call at least three times before I actually received a response to my requests.
Lack of storage space: The sleek armoire wall unit houses only a closet and LCD tv. There are no drawers in the room leaving one at a loss for storing underwear, t-shirts, socks, etc. Even the space in the closet is severely cut off by the placement of the secure safe. Probably the most annoying thing about this is that drawers could easily have been added to all the extra wall space there is under the TV.
Lack of privacy in the bathroom: The open floor plan looks beautiful but isn't very practical. No matter how close you are to someone, even if you're married, it would be nice to have a way to put a little distance between yourself and the other person's toilet activities.
Terrible Sewage Odor from Bathroom: Tied to the lack of privacy is the issue of a terrible sewage smell coming up from the pipes. This is fairly common in hotels in Nairobi and really is beyond the control of the hotel. However, because of the open floor plan of the bathroom, you can't even close the bathroom door to keep the odor contained to one area. Instead, the odor permeates the entire room. I put towels over every drain and open pipe in an attempt to curb the odor.
Overdoing the starch: The sheets are starched to the point of being scratchy and uncomfortable.
No Gym in Hotel: In order to have access to gym facilities, you must purchase a voucher from the reception area and turn it into the gym at the Village Market.
Positives about the hotel include:
A good breakfast bar: You can get eggs made to order and have a wide selection of fruits, muffins, and other assorted items.
Lots of recreational space: If you don't want to be cooped up in your room, the Tribe offers many alternatives including a room where a group could watch TV, a beautiful pool area, and a nice sundeck on the 4th floor that is very relaxing. There are comfortable chairs tucked here and there too.
DVD and Book Library: Guests can borrow DVDs or books for a small or no fee. There is a DVD player built right into the TV in your room.
Free Wi Fi: You can access the hotel's wifi for free. For a small fee you can get high speed. The free wifi served my purposes.
Location, location, location: The food court at the Village Market offers a nice alternative to cheaper and more varied food options than other hotels.
- Official Description (provided by the hotel):
- Tribe promises to be an escape from the mundane hotel room and brings you into a world of hip, chic design with an emphasis on detail and luxury. Tribe is a celebration of the beauty in diversity while acknowledging our common quest for excellence and belonging. The hotel's many suites extend this level of luxury and are unrivalled in their sense of elegance and class. Every room is a testament of world class comfort and functionality while offering a cultural journey through hand-picked arts, crafts and furnishings from the farthest corners of Africa. This experience is accentuated only by the hotel's public spaces with design elements at every glance. Epic, the in-house restaurant serves Continental cuisine with an exquisite African Fusion. It is open daily for lunch and dinner from 06h30 to 23h00. The Lounge is open from 06h30 to 12h00 and the Nest is open from 17h00 to 23h00 daily. Tribe is adjacent to the The Village Market Shopping complex. It has an onsite gym in the Village Market as well as cinema, ten pin bowling alley, mini golf and great children facilities.Tribe -"New York Chic, African Essence”. ... more less
- Reservation Options:
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- Also Known As:
- Tribe The Village Market Hotel