Overall a very nice hotel but with a few flaws. Nice - clean room, nicely furnished, good TV stations and nice flat tv, lots of hot water and clean sheets/comfortable bed. Food at the restaurant was good and breakfast buffet was fine with hot and cold dishes, good variety. I liked the gym very much. Spa was nice and the treatment I had was well done.
Be aware the 'complementary minibar' has very few items and there is a charge to refill it. I walked to the very close Village Market mall next door and bought some things to stock. So the flaws - two days they didn't replace my shampoo, some nights I got chocolate with turndown and some nights not, they didn't replace a laundry bag after I put in my first order of laundry service. There was something wrong with my door lock and a couple days I came home to find it didn't lock and was totally unlocked after housekeeping had cleaned my room, maintenance did a quick fix and didn't seem concerned or make a definitive repair. Last thing, housekeeping needs to close windows or not even open them because when they leave them open after cleaning the mosquitoes come into your room and this will ruin a good nights sleep. So 4 out of 5.