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“Oh for decent lighting and wifi!” 3 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
5.0 of 5 Hotel   |   Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya (Highridge)   |  
Hotel amenities
Ranked #12 of 111 Hotels in Nairobi
Brussels, Belgium
1 review
“Oh for decent lighting and wifi!”
3 of 5 stars Reviewed April 1, 2014

The Tribe is a very convenient, if expensive, hotel for those of us who attend meetings of the UN Environment Programme.
The staff are helpful and friendly, the food is good and the pool area is lovely. The indoor decor is interesting even if it is dominated by West African artifacts and owes little to Kenya's growing art scene.
However, this hotel is aimed at business travellers spending a few nights. It is much too far from the airports for those overnighting before heading off on safari. Thus the fact that the wifi is unreliable and the lights in the rooms dim in the extreme are real irritants. Even in the public areas the lights are inadequate. The lighting mood is suitable for the romantic couples I have never seen in several years of visiting. For those of us trying to negotiate with people from around the world it would be nice to be able to see faces clearly. Given the room rate there is no excuse for not having some areas that meet our needs - other than the area by the toilets just outside the dining room!

  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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465 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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london
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 30, 2014 via mobile

This is by far one of the most beautiful hotels ive ever stayed in. Lovely rooms brilliant decor and inviting modern atmosphere! The food was excellent and the resturant by the pool had lovely views. The staff went above and beyond to meet our needs. Will definately stay here again.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ghent, Belgium
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2014 via mobile

Great modern hotel next to a nice market and loads of possibilities to eat and shop!
Very good spa and if you ask a Thai massage you get a Thai woman to do it! Excellent drivers and cars and even the Safaris they offer are amazing, had the luck to see 300+ elephants and other animals a few feet away! Brilliant !

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paris, France
1 review
5 of 5 stars Reviewed March 23, 2014

The tribe is a very pleasant, modern and comfortable hotel. Although not cheap, it is worth the stay. very close to the village market and to the United Nations, for those who need to go and work there, it is definitely a place to recommend.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

The Tribe is a design hotel and so it does not have that impersonal,institutional vibe of large high end but chain hotels. It is modern and elegant and yet not too big so you feel at home right away. There is a niche for everyone, literally. The staff are extraordinarily friendly and eager to please. The food is good and the kitchen will go out of its way to accommodate your wishes; something that is good if you are a long term stay. I have stayed short term, long term, on business, and on personal travel. The Tribe is a place you keep coming back to and where everyone really does "know your name" and welcomes you back like part of the family. The place is not perfect and that is part of its charm too; it is almost perfect. Ideally it will grow and expand to the empty fields beyond and have a quiet area, a lap pool, a bigger gym, a menu that changes more often, faster service when you're in a hurry....but this would be good only if it retains its current service and charm and feeling of "home". Located next to the Village Market makes it a convenient little oasis in wonderful Nairobi. They also take security seriously. oh and regardless of your time there, don't miss out on the spa which has some real professional therapists..

Room Tip: Rooms in the building behind the pool not in the main building are quieter; higher level rooms overl...
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 7, 2014

Pros:
-location: close to embassies and UN; you can walk.
-food: not so expensive, interesting choices.
-staff: friendly.

Cons:
-obnoxious disco music piped through the hotel all the time;
-oddly expensive drinks--a beer is $5
-rooms not set up to do any work--desk is small and poorly built.
-some rooms smell like the kitchen or the septic tank
-internet is not reliable enough to do work.

-what made up my mind was an incredibly obnoxious wedding apparently thrown by the owner's family (?)--tons of people running up and down, yelling, slamming doors, all night long. No regard for the guests of the hotel. Staff tried to do their best but it went on until 4-5 AM. Very amateur.

Room Tip: Even numbered rooms don't face the parking.
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed March 7, 2014

It was a comedy of errors from the moment we checked in to where we are here a few hours later.
It started at check in where the twin room requested was not ready (nor did the reception staff seem aware of it)! We were then hassled a lot about paying our room in advance (never did that before so didn't understand why they requested it) we went to the spa (again had booked treatments in advance but didn't receive confirmation). The treatments were terrible including a Brazilian that left my pal in tears. I returned to request our room key after an hour at the spa again to be hassled by reception. Ignored it and went upstairs. No bags. Apparently they had been sitting outside for an hour and noone thought to put them in our room. Several phone calls later the bags are in the room.
I then go and pay reception to get them off my case. On my return from the gym I tried to take a shower in the room but the door didn't close (it was broken - something they didn't check when they were "preparing" the room!)
We have been moved again (after pulling teeth with reception to sort it out)! All this when w are only staying a night! What a nightmare.

The only good thing was the gym trainer who knows his stuff and helped me with core exercises. Also peninah the supervisor who had the good grace to apologise and see if there was anything she could do. Lets see how the next 12hours go....can't wait to escape to the coast now. What a shame Tribe. You should be much better than this particularly given the cost and fancy decorations.

  • Stayed February 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nairobi
#5 Family Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Tribe promises to be an escape from the mundane hotel room and brings you into a world of hip, chic design with an emphasis on detail and luxury. Tribe is a celebration of the beauty in diversity while acknowledging our common quest for excellence and belonging. The hotel's many suites extend this level of luxury and are unrivalled in their sense of elegance and class. Every room is a testament of world class comfort and functionality while offering a cultural journey through hand-picked arts, crafts and furnishings from the farthest corners of Africa. This experience is accentuated only by the hotel's public spaces with design elements at every glance. Epic, the in-house restaurant serves Continental cuisine with an exquisite African Fusion. It is open daily for lunch and dinner from 06h30 to 23h00. The Lounge is open from 06h30 to 12h00 and the Nest is open from 17h00 to 23h00 daily. Tribe is adjacent to the The Village Market Shopping complex. It has an onsite gym in the Village Market as well as cinema, ten pin bowling alley, mini golf and great children facilities.Tribe -"New York Chic, African Essence”. ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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