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“Quiet, small and well equipped” 4 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
5.0 of 5 Hotel   |   Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya (Highridge)   |  
Hotel amenities
Ranked #12 of 111 Hotels in Nairobi
Sydney
Top Contributor
137 reviews 137 reviews
90 hotel reviews
Reviews in 96 cities Reviews in 96 cities
64 helpful votes 64 helpful votes
“Quiet, small and well equipped”
4 of 5 stars Reviewed August 26, 2013

We had a 24 hour stopover in Nairobi and this was a welcome break. Our room was not what one would call oversized, but most functional nonetheless. We had both dinner and breakfast in the hotel and while not haute cuisine, it was certainly edible.

Only downside is the location so far from Jomo Kenyatta airport. Until the Kenyans sort out their road construction issues this will always be a problem if one is on any form of tight time schedule.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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463 reviews from our community

Traveler rating
    255
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    47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2013

Having had some very negative experiences in Nairobi hotels over the years, I was not expecting much at this hotel. However, I was pleasantly surprised to find such a posh and cutting edge hotel as the Tribe. Granted, the price is not cheap but this is the price you generally pay for quality in an African hotel. Very modern and tasteful furnishings and details. Beds are super comfortable and the rooms are well appointed. Thoughtful touches such as Bodum french press coffee maker and bath salts for the free standing tub (which is almost in the center of the room) as well as free bottled water throughout my weeklong stay. Wifi was very so-so, so I had to ask the IT staff to bring me an external router (which didn't resolve the problem). The temperature of the shower water fluctuated constantly but I didn't bother complaining. Attentive reception staff. I agree that the breakfast buffet was not exceptional but it was more than adequate. The best part of the stay was an invitation from the manager to attend Thursday evening happy hour at the Nest outdoor bar on the top floor. Excellent free grilled meat, drinks, and quite an animated crowd. The proximity to the Village Market shopping centre is very convenient, although the hotel is far away from town centre and airport (but then again there is no good place to stay considering Nairobi's infamous traffic jams). By the way, if you are interested in the spa, you should book in advance of your trip, because I was unable to get an appointment at all during the week.

Room Tip: Rooms on the 4th floor are the quietest.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nairobi, Kenya
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 21, 2013

I have visited this hotel at least 7 times. Decor & ambiance is good. Rooms & bathrooms are rather small. The food is overpriced and not value for money. The food, especially pastry & breads on buffet are unremarkable as another reviewer has written. Food on Sunday buffet seems & taste like leftovers from the week, especially desserts. All pastry & bread needs improvement. Reception staff not friendly, rather arrogant incl security at entrance. Service is below par. We had a Tango night & it started raining. Mngt & staff made no effort to mop up the wet dancing floor and to move us in to a drier area. On another day, I went to meet a friend staying in the hotel. We met in the off lobby bar and the 2 staff there said they had closed at 10pm, so no service. My pal insisted on a drink but they were adamant. Finally, we had to order from room service. I suggest they focus training on customer service & review prices downward. Having high prices only does not make one the best, great service & value does...!

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Saskatoon, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 20, 2013

The Tribe is a top notch oasis in a nice part of Nairobi.

We only stayed there one night and then had a room for a day before our 11 pm flight home with a nine day stay out in the Masaai Mara in between.

We had a room on the first floor and it was very quiet at night. Comfortable beds and fairly spacious room. Bottled water supplied, everything worked fine. Wifi strong.

We had dinner twice at the hotel restaurant and also the buffet breakfast and service and food were both excellent. Prices very fair.

Check-in desk friendly and efficient. Highly recommend this hotel for people passing through Nairobi or for longer stays.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 18, 2013

This was a fine place to stop for a night before and after our Kenyan safaris.

Comfortable beds, unremarkable restaurant , decent gym, some bathrooms had a septic smell.

Located next to a shopping mall which turned out to be convenient if you forgot something or needed to replenish items.

We didn't have a chance to visit places in Nairobi but given the caution warnings from the US Embassy, we didn't mind.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
63 reviews 63 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 9, 2013 via mobile

This was a great stay. The service, food and amenities were too notch. The atmosphere was friendly and relaxing and they responded to our every request. The gym had an attendant ready to help and kept the equipment in top shape. I can't wait to stay here again. The shopping market across the way had great restaurants and some great shops too. An overall outstanding experience.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamako
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 2, 2013

Nice hotel, good location, friendly staff. The food from the restaurant was great.

My room, 401 was beautiful but noisy. There is also a constant smell from the kitchen. The room is close from the beautiful outdoor bar on the 4th floor however, you get all the noise from the bar until 10 11 pm every night. To note also that the bathroom flush did not work properly.

I had a hot stone massage at the spa, Wendy was excellent, it was a real treat, not to be missed!

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Nairobi
#6 Family Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Tribe promises to be an escape from the mundane hotel room and brings you into a world of hip, chic design with an emphasis on detail and luxury. Tribe is a celebration of the beauty in diversity while acknowledging our common quest for excellence and belonging. The hotel's many suites extend this level of luxury and are unrivalled in their sense of elegance and class. Every room is a testament of world class comfort and functionality while offering a cultural journey through hand-picked arts, crafts and furnishings from the farthest corners of Africa. This experience is accentuated only by the hotel's public spaces with design elements at every glance. Epic, the in-house restaurant serves Continental cuisine with an exquisite African Fusion. It is open daily for lunch and dinner from 06h30 to 23h00. The Lounge is open from 06h30 to 12h00 and the Nest is open from 17h00 to 23h00 daily. Tribe is adjacent to the The Village Market Shopping complex. It has an onsite gym in the Village Market as well as cinema, ten pin bowling alley, mini golf and great children facilities.Tribe -"New York Chic, African Essence”. ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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