I have visited this hotel at least 7 times. Decor & ambiance is good. Rooms & bathrooms are rather small. The food is overpriced and not value for money. The food, especially pastry & breads on buffet are unremarkable as another reviewer has written. Food on Sunday buffet seems & taste like leftovers from the week, especially desserts. All pastry & bread needs improvement. Reception staff not friendly, rather arrogant incl security at entrance. Service is below par. We had a Tango night & it started raining. Mngt & staff made no effort to mop up the wet dancing floor and to move us in to a drier area. On another day, I went to meet a friend staying in the hotel. We met in the off lobby bar and the 2 staff there said they had closed at 10pm, so no service. My pal insisted on a drink but they were adamant. Finally, we had to order from room service. I suggest they focus training on customer service & review prices downward. Having high prices only does not make one the best, great service & value does...!