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“Mixed Experiences” 3 of 5 stars
Review of Tribe Hotel

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Tribe Hotel
5.0 of 5 Hotel   |   Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya (Highridge)   |  
Hotel amenities
Ranked #12 of 130 Hotels in Nairobi
Certificate of Excellence
Nairobi, Kenya
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Mixed Experiences”
3 of 5 stars Reviewed August 21, 2013

I have visited this hotel at least 7 times. Decor & ambiance is good. Rooms & bathrooms are rather small. The food is overpriced and not value for money. The food, especially pastry & breads on buffet are unremarkable as another reviewer has written. Food on Sunday buffet seems & taste like leftovers from the week, especially desserts. All pastry & bread needs improvement. Reception staff not friendly, rather arrogant incl security at entrance. Service is below par. We had a Tango night & it started raining. Mngt & staff made no effort to mop up the wet dancing floor and to move us in to a drier area. On another day, I went to meet a friend staying in the hotel. We met in the off lobby bar and the 2 staff there said they had closed at 10pm, so no service. My pal insisted on a drink but they were adamant. Finally, we had to order from room service. I suggest they focus training on customer service & review prices downward. Having high prices only does not make one the best, great service & value does...!

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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538 reviews from our community

Traveler rating
    302
    161
    49
    13
    13
See reviews for
44
98
50
279
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Saskatoon, Canada
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed August 20, 2013

The Tribe is a top notch oasis in a nice part of Nairobi.

We only stayed there one night and then had a room for a day before our 11 pm flight home with a nine day stay out in the Masaai Mara in between.

We had a room on the first floor and it was very quiet at night. Comfortable beds and fairly spacious room. Bottled water supplied, everything worked fine. Wifi strong.

We had dinner twice at the hotel restaurant and also the buffet breakfast and service and food were both excellent. Prices very fair.

Check-in desk friendly and efficient. Highly recommend this hotel for people passing through Nairobi or for longer stays.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 18, 2013

This was a fine place to stop for a night before and after our Kenyan safaris.

Comfortable beds, unremarkable restaurant , decent gym, some bathrooms had a septic smell.

Located next to a shopping mall which turned out to be convenient if you forgot something or needed to replenish items.

We didn't have a chance to visit places in Nairobi but given the caution warnings from the US Embassy, we didn't mind.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 9, 2013

This was a great stay. The service, food and amenities were too notch. The atmosphere was friendly and relaxing and they responded to our every request. The gym had an attendant ready to help and kept the equipment in top shape. I can't wait to stay here again. The shopping market across the way had great restaurants and some great shops too. An overall outstanding experience.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamako
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 2, 2013

Nice hotel, good location, friendly staff. The food from the restaurant was great.

My room, 401 was beautiful but noisy. There is also a constant smell from the kitchen. The room is close from the beautiful outdoor bar on the 4th floor however, you get all the noise from the bar until 10 11 pm every night. To note also that the bathroom flush did not work properly.

I had a hot stone massage at the spa, Wendy was excellent, it was a real treat, not to be missed!

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MONROE TOWNSHIP NJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

Warm , friendly staff at the counter and housekeeping .Room was clean, furnished nicely,bathroojm smelled, from the pipes? Glass doors to the bathroom did not close properly and who needs or wants a glass door when using the bathroom? The mall next door made it convienient for shopping and meeting friends for a chat and a bite.
Breakfast at the Tribe was good, lunch and dinnner not, have those meals at the Village next door, more variety and some pleasant and colorful atomspere.
I would stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed July 28, 2013 via mobile

I can't say enough great things about the Tribe staff. They are friendly and attentive without being over bearing. For a hotel in the Top 100 worldwide, I'd expect that they'd have the finish touches on their rooms. For example, in my room (137) there was a gap in the tile in the bathroom, the flushing mechanism on the toilet was mal-functioning and the closet had to be closed in a specific order for the light to go out. The drinks at the bar were pricey (as was the food down in the restaurant) but both were excellent.

If I had 1 recommendation to management it would be to allow the staff acting as guides to wear more appropriate clothing. Dress shoes and all black to go hiking just isn't kosher in my book.

The Tribe does arrange day trips, but I'd recommend going over to the attached mall to their travel agencies before committing to Tribe as there are more choices and options.

The 60 minute massage was definitely worth the price!!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Location: Kenya > Nairobi > Highridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nairobi
#6 Family Hotel in Nairobi
#9 Romantic Hotel in Nairobi
#12 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Official Description (provided by the hotel):
Tribe promises to be an escape from the mundane hotel room and brings you into a world of hip, chic design with an emphasis on detail and luxury. Tribe is a celebration of the beauty in diversity while acknowledging our common quest for excellence and belonging. The hotel's many suites extend this level of luxury and are unrivalled in their sense of elegance and class. Every room is a testament of world class comfort and functionality while offering a cultural journey through hand-picked arts, crafts and furnishings from the farthest corners of Africa. This experience is accentuated only by the hotel's public spaces with design elements at every glance. Epic, the in-house restaurant serves Continental cuisine with an exquisite African Fusion. It is open daily for lunch and dinner from 06h30 to 23h00. The Lounge is open from 06h30 to 12h00 and the Nest is open from 17h00 to 23h00 daily. Tribe is adjacent to the The Village Market Shopping complex. It has an onsite gym in the Village Market as well as cinema, ten pin bowling alley, mini golf and great children facilities.Tribe -"New York Chic, African Essence”. ... more   less 
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Also Known As:
Tribe The Village Market Hotel

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