I've been to most every hotel in Nairobi, they are all have some issue (mostly cleanliness & service). This is great business hotel (yes the internet works great) and a great safari transition hotel. Don't stay at the Norfolk or some cheap hotel on the outskirts - demand from your tour operator the Tribe.

I recently had an overnight at this lovely hotel between flights from Mombasa to Kigali.
When you leave the congested streets of downtiwn Nairobi and walk into this beautiful hotel, it's like an oasis. It is very aesthetically pleasing. The reception desk is customer service oriented and very, very friendly. My check-in was quick and James said it was his duty to give the 'Tribe Experience'.
I was quickly shown to my room and immediately thought there was a mistake. I booked a standard room since my time there was so short but I was suddenly in a two story room with large windows, massive tv and sitting area, bar, guest bathroom and of course the bedroom, bath and jacuzzi tub upstairs. A few minutes later James called and asked if I was pleased with my accommodation. He had given me a complimentary upgrade to the Penthouse Suite. What I found funny, I was reading an in-flight magazine on my flight from Mombasa and found a two page spread of this beautiful room with limited advertising. I noticed it was Tribe and sure enough, it was the room I was given!
Room service is quick and friendly. Dinner at Jiko is divine. The waiters are attentive and always standing by if you have a request. The food is of high quality, generous portions and good selection (more offered on the menu than on the website menu). The wine list is extensive and complements the menu well.
The only reason I gave it an average in location is because the Nairobi traffic. While I realize this is completely out of the responsibility of the hotel, it should be noted if you are a business traveler that you will have to allow more time for travel to the airport. However, It is right next to a major shopping center and you do feel very safe. I still believe a stay at this beautiful hotel is worth it!
Thank you, I really enjoyed my stay.

If you are working or visiting Gigiri, Nairobi’s “diplomatic district,” and can afford a higher-priced hotel, The Tribe is your best bet. Owned by the same people as the Village Market shopping center next door, and designed by a prominent Nairobi architect, is a stunningly beautiful – with African-modern décor and fittings from around the world (including high quality from China). The room décor is a bit “cold” for my personal taste, but elegant and comfortable. Public areas are beautiful. Staff are very attentive and generally follow through on requests. Check out the security guards compared with other places in East Africa. These folks are serious and professional, not just security theater, a good indicator that this hotel invests in its people.

The Tribe’s biggest weakness has been its restaurant, which has gone through multiple menus and chefs. It seems to be coming right now, although the menu selection still seems a bit limited to me. In any case the Village Market’s proximity gives easy, walking access to several other options – mostly down-market, but one good Italian restaurant.

Stayed there for a night and loved every bit about the hotel, receptionist smiling and attending to you attentively. The restaurants are detailed and staff excellent! Jesse and Cynthia were great will definitely recommend this hotel!