We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't even THINK about it.” 1 of 5 stars
Review of Ngara Youth Hostel

No photo provided
Got a photo?
Add it.
No photo provided
Got a photo?
Add it.
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Nairobi
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Ngara Youth Hostel
Kipande Road | off Globe cinema roundabout, Nairobi 00506, Kenya (Nairobi Central Business District)   |  
Hotel amenities
Ranked #56 of 91 Specialty lodging in Nairobi
Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Don't even THINK about it.”
1 of 5 stars Reviewed December 22, 2009

After some brief online research back in mid-2007, I booked a twin and a double room online for 3 friends and myself. There weren't any reviews on HostelWorld, but the price seemed normal for Nairobi.
When the taxi pulled up at the place, even the driver raised his eyebrows, it was a ramshackle building with a smashed window in a slightly dodgy neighbourhood from which you could SEE the heart of Nairobi, but I wouldn't have felt comfortable even walking that short distance to it.
When we got inside, we realised that the phrase 'Youth Hostel' was a gross exaggeration - it was more like a halfway house, or seriously dodgy student accommodation. Which I think it was - the dorms we walked past were full of young locals, who appeared to be living there, not visiting.
The woman who came to deal with us was completely oblivious to our online booking, she said the person who owns the place and accepts the bookings is hardly ever around. Great.
The place was sort of open plan, and the area leading to the scary toilet wasn't undercover, and a TV loudly competed with with some of the residents' music.
To begin with, the rooms she showed us to had no locks and the 'double' was a set of ancient bunks. The state of them was shocking - an old calender in the wall had razorblades balancing on it, there were scorch marks around the power sockets, and lo and behold, the broken window we saw from the front was ours.
We were all kind of in shock, then after the woman left we tried to make light of it and laugh at how bad it was - but when it sunk in, we found the woman and asked where we could find internet access, and she gave us directions to a net cafe a few blocks away. On our walk, we veered around a woman who was lying in her own vomit.
After using the net to get some phone numbers and addresses of some cheap hotels in the city centre, we returned to Ngara, got our bags and left. We went to the first place on our list, which was in the city centre, and one of us jumped out to check if anything was available - thank God it was. The most amazing thing - this clean, simple, well-located hotel (Terminal Hotel) barely cost much more than Ngara did, but what a world of difference.
I've been backpacking for nearly two years solid now, and I can assure you this is the worst hostel I've seen on 4 continents. Beware.

  • Stayed September 2008, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1 person has reviewed this hotel

Been to Ngara Youth Hostel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ngara Youth Hostel

Address: Kipande Road | off Globe cinema roundabout, Nairobi 00506, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Hotel Style:
Ranked #56 of 91 Specialty lodging in Nairobi

Owners: What's your side of the story?

If you own or manage Ngara Youth Hostel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Ngara Youth Hostel to your Saves list