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“Beautiful place where you can catch up...” 4 of 5 stars
Review of Artcaffe

Artcaffe
Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
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Ranked #3 of 18 Coffee & Tea in Nairobi
Price range: $5 - $20
Cuisines: Italian, Coffee Shop
More restaurant details
Restaurant details
Good for: Families with children, Doing business, Entertaining clients
Dining options: Dinner, Dessert, Lunch, Breakfast, Delivery, Late Night, Outdoor Seating, Reservations, Takeout
1 review
“Beautiful place where you can catch up...”
4 of 5 stars Reviewed May 1, 2010

Beautiful place where you can catch up with an old mate on any day!!cheers

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 reviews from our community

Visitor rating
    93
    163
    38
    18
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“The Benchmark for Customer Service and Food Standards in Kenya”
5 of 5 stars Reviewed March 10, 2010

Delicious, home-made food and drinks, freshly-baked bread, cakes and pastries to eat in or take away and its own patisserie. The service is the best, bar none, of any restaurant I have visited in Kenya and sets the benchmark for what customer service here should aspire to (but invariably doesn't). On the one occasion an order came without a requested side dish, the waitress immediately apologised, rushed off to bring the side dish and, ten minutes later, returned with two delicious home-made desserts, free of charge, as an apology. Unheard-of, in Kenya! Artcaffee also has its own small, but growing, chain of patisseries. If it wasn't on the other side of town from me, I'd be eating and drinking here every day. Keep up the good work Artcaffee, and open more outlets please!

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
19 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
“Not "African" but very delicious!”
5 of 5 stars Reviewed February 22, 2010

This place became a reliable standby for a delicious meal in a nice restaurant during a 6 month placement in Nairobi. Some friends knocked it for being "just another Western restaurant" but it's delicious, a great atmosphere and good prices.

The pizzas are great, the schnitzel is a personal fav and the sangria is delicious.

Plus they have a good sized patio.

A great place for dinner before going to the movies upstairs at Silverbird Westgate cinemas.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
11 helpful votes 11 helpful votes
“Ambience is good but too...”
3 of 5 stars Reviewed August 21, 2009

Ambience is good but too crowded

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Nairobi
Contributor
15 reviews 15 reviews
5 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Great patio, not much else”
2 of 5 stars Reviewed May 12, 2009

Service was poor, waiters were distracted and not listening. The pizza was disappointing, hot chocolate too sweet, sandwiches were boring. Had a bottle of red wine and that was the best part of our experience. Would recommend for a drink, but food is way below par.

    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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