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“Avoid the so called "Creme Brulee" Dessert” 3 of 5 stars
Review of Artcaffe

Artcaffe
Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
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Ranked #38 of 315 restaurants in Nairobi
Price range: $5 - $20
Cuisines: Coffee Shop, Italian
More restaurant details
Restaurant details
Good for: Families with children, Doing business, Outdoor seating, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
1 review
3 helpful votes 3 helpful votes
“Avoid the so called "Creme Brulee" Dessert”
3 of 5 stars Reviewed April 18, 2013

I ordered a creme brulee , got one, but after i already swallowed 50% of the bowl, I just noticed strange tiny black dot in the cream (like fungus). We spent 20 minutes with 2 managers and 1 waiter giving me 3 different versions... Personally , I think the cream was kept for more than 3 days (creme brulee cannot be used after 3 days even if kept in the fridge) and was almost spoiled... So disappointing when that place was recommended by more that 3 colleagues and the atmosphere is cool...

  • Visited April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

79% Recommend
    82
    145
    33
    13
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Contributor
15 reviews 15 reviews
15 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Railway Station”
2 of 5 stars Reviewed April 11, 2013

Great almond croissant. Otherwise to be honest better food available at commercial fast food joints and quicker at a fraction of the cost. Cold coffee is unforgivable. I guess its busy because they have a great balconey to see and be seen. If you are a foodie avoid. If you are a socialiser then its nice. Service and food quality dont matter then.

  • Visited January 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Nairobi Area, Kenya
Contributor
13 reviews 13 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Becoming overrated”
3 of 5 stars Reviewed April 3, 2013

With its first opening at the Westgate Mall, this became one of the more fashionable coffee meeting places for Nairobi's middle class and expat community because it offered a first world ambiance for the emerging coffee café culture. Still very popular but I have been disappointed in terms of service and food/drinks quality in recent times. They seem to have taken things for granted, probably because the competition (Java Coffee Houses, Dormans,...) now also offers the same rather mediocre fare (mostly fast food, cold coffee, at times not so fresh pastries). There are better, but also worse, places in Nairobi to eat and have coffee.

Visited April 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Lovely place!”
4 of 5 stars Reviewed April 3, 2013

Been a few times and they have yummy delicious pastries and great value for money. Their white sangria is really good and must try!

Visited February 2013
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Tanzania
Top Contributor
90 reviews 90 reviews
35 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
49 helpful votes 49 helpful votes
“fantastic atmosphere and food - less on service”
4 of 5 stars Reviewed April 2, 2013

great spot to have breakfast or lunch, business or pleasure.
indoor or outdoor.

food is great, service is bit sluggish but great spot to be

  • Visited February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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