“Good food, rubbish service and either owner or manager is a Racisit, never would I recommend any one!”
Went in for dinner with a couple of friends, no one was there to sit us down as waiters manager was busy attending to other customers. We found an empty table were we made ourselves comfortable, 5pax. Minutes later another group of white clients entered the restaurant 4pax, at this point no waiter or manager has approached us! We saw this one man who we believed was the manager approaching the group of 4whites and welcoming them, he then called a male waiter in a black shirt and we noticed that the manager was pointing towards our table and we thought phew someone has noticed our presence! The waiter came introduced himself and told us the table had been reserved by someone else and if we could get up and stand aside patiently for them to find us a table, the waiter did not even start by apologiseing, next thing we see is the group of whites being seated by the manager and taking their orders whiles we stand and watch, I wanted to walk out but my friends were "don't worry the food is great" I was visiting from the UK and I thought that was bizarre and the service was not close to the standard, stuff at MacDonalds can do better service! We had waited to be seated approximately 15mins, after we are sat ourselves earlier for another 10mins, and finally when our orders came they were mixup and wrong, no apologies yet again, we asked for the manager and the waiter kept saying "he is coming" till we finished our meal, but spotted the manager talking to the whites whiles they enjoyed their meal and I wondered wether he was gong put it they were comfortable! We spent something like roughly £60, and I wondered how much the whites guys had sent for being treated differently from us! We left dossapointed without the sign of manager! Very unprofessional and would recommend managers for for a thorough intensive training in customer service as it is obvious they have no management skills leave alone customer service! The worst service ever in a restaurant!! Never recommend any of our clients as I work for Thomson Travel Agent in the UK, will never
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.