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“Recommended for budget traveler” 4 of 5 stars
Review of Hotel Embassy

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Hotel Embassy
Tubman Road | Opposite City Market-City Centre, Nairobi 00100, Kenya   |  
Hotel amenities
Ranked #37 of 92 hotels in Nairobi
Cairo, Egypt
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Recommended for budget traveler”
4 of 5 stars Reviewed October 21, 2013

I spent 4 nights there before returning back to Egypt .really like the double room I took with my friend , basic, clean and perfect for its price .
Friendly people ( even when we caused them some troubles due to misbehavior of a drunken friend )
The major advantage is the location, you will be close to everything as its almost at the city center of Nairobi.
Recommended for budget traveler .

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Nairobi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

I stay 25 nights in this hotel,and I feel very comfortable!
The location is very convenient,the restaurants are very close to the hotel,for breakfast I recommend Noma Cafe,for lunch Chester House,and for dinner any...
Nothing to complain for the Hotel Embassy,the personal is quiet and prompt
The price is the best from Nairobi from far away
Thank you Embassy!

Room Tip: Near wireless router always
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lanesborough, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 8, 2013 via mobile

I felt as an Irish man very exposed to everything, the location being ok during the day became very dangerous at night. Maybe as a pit stop its ok but apart from that id stay away. In saying this the staff were very friendly and very welcoming. It's just a pity about the location and the slaughter house in front of it and the gospel singing in the building beside it.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galib R, General Manager at Hotel Embassy, responded to this review, September 11, 2013
hello Traveler
we are sorry for the experience you had while your stay at the Embassy.
Unfortunately there is a mobile church on Fridays 2 buildings away and they congregate on Friday evenings and pray into the night. I can assure you we have forwarded several complaints in regards to the same to the relevant authorities. As for the market it has a distinct attraction and the same has been grieved by locals too.
Hope the above explains our situation.
Our service to our guests is our priority.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 1, 2013

My boyfriend and I stayed here for one night, the staff at the hotel were great and very friendly. There is a well priced cafe inside the hotel, a good wifi connection and they can arrange airport pick ups. The room was nothing special and unfortunately there was alot of street noise which made sleeping slightly difficult, for one night however is was ok.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 29, 2013

I have bee using the Embassy Hotel for years now. If you want to be in the center of Nairobi, it's hard to beat the Embassy. Safe. Friendly staff. Within walking distance of Kenyatta Ave. You will have to go out for food but luckily there's a very good restaurant next door, Bridges.
I have found the beds very comfortable here.
Basic but everything you'd need.
They even have wi-fi now.

Room Tip: Pick a room on the upper floors to get away from the street noise .
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallinn, Estonia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 9, 2013

It's hard to find budget but not so horrible accommodation in Nairobi, so this was OK choice. Double room was 31EUR per night/per room. We had booked a taxi to pick us up from airport, it costed 25$, the driver was very nice. Room size was okay, hot water in the shower, but toilet leaked, so no barefoot there :). No view from the window, well view to another wall. Mosquito net okay, usable. Room was worn-out, not so clean, very old and ruined furniture, bed was OK though. Didn't use the restaurant or spoke much to staff, so no idea about the service. Location is very good, well for us, we walked around the city few days (at daytime), shopped groceries from a supermarket (24h open) that is just few streets away. Felt safe. What is important in Nairobi.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed June 3, 2013

Stayed as a group of 7 people from 2 families in 3 rooms. Early problems included no working electrical sockets (but changed rooms, no probs), no hot water until 6pm (not mentioned anywhere in the hotel's blurb) which is a pain when you arrive dusty and hot. Basic rooms and facilities and good for downtown Nairobi, but two further problems....

I know downtown Nairobi can be noisy and traffic etc I can live with, but we had a preacher screaming into some very loud speakers in the adjoining building from 10.30pm Friday night, complete with very enthusiastic congregation. Sadly this was a Kenyan length service which meant that he was still screaming at 3.30am and still chuntering at 5.00am resulting in zero sleep for me and very broken sleep for others. No-one to deal with the problem (though not sure what they could have done).

Slightly more concerning was being propositioned by a prostitute on the stairs (I know when someone says I'm a good looking man and it's a pity she can't spend time with me that I haven't turned into Brad Pitt). Can't tell if this was an extra service offered by the hotel or a piece of freelance opportunism but if the latter it doesn't speak to great security. Possibly should have bailed out then but I just wanted some sleep and not have to start sourcing new hotels late at night.

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galib R, Owner at Hotel Embassy, responded to this review, June 5, 2013
Hello Travelers
We the management of Hotel Embassy are truly sorry to learn of the review and incident that occurred for our guests.
We have reported to the authorities concerned in regards to noise pollution and have learnt that the building that is 2 blocks away hosts a church that performs on the last Friday of every month. It is unfortunate that our guests were there and it has happened for the first time since our operations.
The matter is being looked into and will be addressed by the authorities.
As for the woman approaching our guest for unwanted service, it is addressed and after investigating the issue we have learnt that the woman was going to the restaurant and not in the corridors of the rooms.
We take much pride in running our hotel and we once again assure all our customers that all measures are put in place to guarantee your comfort.
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Additional Information about Hotel Embassy

Address: Tubman Road | Opposite City Market-City Centre, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #37 of 92 hotels in Nairobi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Embassy is an established long serving hotel in the heart of Nairobi. Centrally located accommodating a homely atmosphere away from home. All our rooms are self contained, serviced with free WiFi, hot water and telephone facilities for the convenience of our guests. Within our establishment is a fully-fledged Restaurant that caters from Continental, Chinese, and Indian to Traditional African meal. ... more   less 
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