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“Upsetting” 3 of 5 stars
Review of Misono

Misono
Ngong Road | Green House, Nairobi, Kenya
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Ranked #55 of 354 Restaurants in Nairobi
Certificate of Excellence
Price range: $25 - $40
Cuisines: Japanese, Sushi
Dining options: Lunch, Dinner, Outdoor Seating, Reservations
Restaurant details
Dining options: Lunch, Dinner, Outdoor Seating, Reservations
South Pole
Level Contributor
98 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Upsetting”
3 of 5 stars Reviewed March 1, 2014

I ordered Teriyaki fish and got a big piece of fish without Teriyaki sauce, it was just salt. My friend ordered pork ginger and she got stir fried pork with vegetable without a hint of ginger. It was obvious that the chef does not know the recipe. It was a serious issue to us and extremely upsetting, as we came here to eat Japanese food, and we ordered 'Teriyaki' fish and 'pork ginger', both are very common Japanese dishes available anywhere in Japan and the recipe is very simple. I request the owner to remove these two dishes from the menu until the chef gets the recipe which is available on internet. Please stop deceiving customers.

Visited December 2013
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68 reviews from our community

Visitor rating
    24
    28
    10
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Nairobi, Kenya
Level Contributor
61 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Was excellent, can be terrible”
1 of 5 stars Reviewed February 26, 2014 via mobile

Only about 2 months ago, after having visited Misono 3 times, I gave it a 5 star score.
You can imagine how disappointed we were last Monday if I rate it as "terrible" now.
Let's start with the basics. The rice. If you like the African ugali (a sort of tasteless, thick polenta-like mash) then perhaps it is a place for you. It came still quite warm and too damp, overcooked and without proper seasoning.
Squid and octopus were so hard to bite that we left half untouched.
Tempura prawn maki, sprinkled with some sort of fruity gravy. Revolting.
And the worst of all - their miso soup. Used to be great, light with a hint of ginger, the best in town. Last time, we were served a thick and heavy meat stock, probably beef, with no trace of miso taste but with jelly-like curd, again - overcooked.
We wanted to ask the staff if the chef has changed but nobody even cared to ask if we were happy, despite us leaving about 20% of what we ordered untouched on the plate.
Yes, they are still cheaper than Haru but disappointment is priceless. For their disaterous food you can pay with any credit card ;)

Visited February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Nairobi's best sushi”
5 of 5 stars Reviewed February 17, 2014

Regularly eat here and the sushi is probably the best in Nairobi, though being from Switzerland I am probably not the world's expert on sushi.... Service great, atmosphere always lively.

  • Visited January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Dar es Salaam, Tanzania
Level Contributor
93 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Crowded, Noisy, Terrible Service, Great Food”
4 of 5 stars Reviewed February 16, 2014

The restaurant was very crowded with one particularly large group who were extremely noisy and seemed oblivious to the fact they were ruining the evening of many of the other diners. This ruined the whole ambience of the restaurant as it was like trying to eat and have a conversation while a pack of baying hyenas were alongside! The service was extremely slow and until the staff were asked no serviettes were provided, ice for drinks had to be asked for at least 3 times and the weird metal chopsticks provided were difficult to use until finally wooden ones arrived after being asked for. The staff were polite and friendly, but there seemed too few to deal with the number of diners, so I don't blame poor management rather than poor staff or the poor service,
The only saving grace was the food which was absolutely first class and very good value. It ranks amongst the best sushi I've ever eaten anywhere; fresh, tasty, beautifully presented and prepared. I'd have to think twice about visiting at a weekend though as the noise and crowding spoilt the atmosphere.

  • Visited February 2014
    • 4 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
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Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Topical Japanese food”
4 of 5 stars Reviewed January 16, 2014

Very good food, typical Japanese food with a good attendants and nice place, recommend for who likes Japanese food or want to have its first time.

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