My colleague and I ordered a take out from Osteria CBD around 12.30 p.m today. We were advised that the delivery would take 10 minutes. Given that it's now coming to 4.30 p.m., it has now been 4 hours (a new record for delayed delivery) and we've all but given up. During this time, we called the restaurant to inquire about our order and on several occasions they hang up the phone on us, told us that we could not speak to the Manager unless we spoke Italian, that the delivery man had gone to Upper Hill and was stuck in traffic, that the delivery had come to our offices and couldn't contact us. All in all, a stressful and disappointing experience. We shall never order from this place again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.