This inn is not the typical tourist hotel, for it seems to cater more to locals than to tourists. In my view this makes it more interesting. It is an old inn, but quite well maintained and has much character. Upon arrival, the front desk attendant seemed to not want to be much bothered by us, but finally acquiesced to give me a form to fill out; then it took quite a while to find a porter to tote our luggage and show us the room.
The room was good and clean. The bath was a bit of an enigma for me because first I could not figure out how to turn on the hot water (switch outside the bathroom high on the wall) and then found it only worked in the shower (not the sink) and was connected only to the blue tap. Once I asked and go this sorted out, I had a nice warm shower. Had the porter had shown us this when we first went to the room, it would have been helpful.
The food was good and the service was ok. Although there were plethora of waiters and waitresses talking amongst themselves, we had to wait for some attention. In fact, when we finished breakfast, I had to wander back into the kitchen to search for our server so I could give her a tip! We had full board, and had asked for a box lunch ready we left the following morning. Although this seemed a completely new thought to them, to our surprise they produced a magnificent and delicious cheeseburger in a box with other goodies.
The Inn was lively while we were there, with two weddings, a graduation party and a band. It was fun to see. Security was good.
The inn has spacious grounds to walk and beautiful view of the falls, but there were not as many birds as I had hoped. I will happily go back there, but if I could gently send a message to the management, they should sharpen their customer service. In my view, the best staff person was the security guard who spent the night outside our block of rooms. He was helpful and friendly.