I had the unfortunate experience of staying at Wildebeest Eco Camp in Nairobi. Their first mistake, I was left without an airport pick-up which I requested over 2 weeks in advance, and ended up paying much more than if the camp had arranged my pickup. Mistake number two; I booked for 3 nights using their online reservation system. I did not receive an email confirmation and when I arrived, I was informed that I was only booked for 1 night. I ended up staying in 3 different rooms over my 3 night stay. At the time of checkout, I was informed that I could have stayed in the same room for the entire duration. Aside from that, the staff packed up my belongings and moved me to another room without my permission which is a violation of my privacy. Dealing with management only left me realizing that they have poor customer relations skills. No matter what they tell you, at the time of this writing, not all rooms are the same. Furthermore, the dining area is outdoors and was noisy all 3 nights of my stay. Do yourself a favor and stay somewhere else. It seems as if I'm not the only person that has offered a negative review.
- Also Known As:
- Wildebeest Camp Hotel
- Wildebeest Camp Hotel Nairobi
- Official Description (provided by the hotel):
- Wildebeest Camp is the perfect place to relax during your African migration! The friendly 'home-like' atmosphere is a great place to meet other travelers, or to just relax and enjoy the amazing gardens. The well-established tropical gardens are home to hundreds of varieties of plants and birds - and we even have a vegetable garden, as well as a variety of fruit trees. There are many accommodation options to suit any budget. We pride ourselves on offering the best value accommodation in Nairobi. All rates include breakfast. We have our own vehicles running airport transfers, day tours and safaris. Accommodation is suitable for singles, couples, families and groups. The large deck overlooking the water feature and camp is a great place to meet other travellers. For those who are watching the pennies, but do not want a rock bottom experience - you will appreciate the attention to detail in the rooms and camp grounds. ... more less
- Reservation Options:
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