nice, the deluxe tent is well organized, hot water, "clean" as can be clean a tent in Africa :-)
if you are not a basic backpacker is too expensive,like their tour that you can arrange for half finding a good taxi driver, the people that work there is not so friendly, a little bit "opinionate" .
only a small story:
we have been there the xmas night and when i asked for a beer the guy gave me (smiling) a a mulled wine flavored (truly disgusting) but i drank it to be polite. i thought it was a welcome in that special night...then he gave an other one to my housband...and then he gave us the recipt for the payment of 400ksh :-)
small things, but i'm used to enjoy details
so, this place is nice in general, but with bad details....
near the airports - really noisy at night (and i don't speak about frogs ;-) - wifi works perfectly -