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“Stay elsewhere” 2 of 5 stars
Review of Queens Valley Hotel Luxor

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Queens Valley Hotel Luxor
3.0 of 5 Hotel   |   Yousef Hassan Street, Luxor LXR, Egypt   |  
Hotel amenities
Ranked #39 of 57 hotels in Luxor
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
23 helpful votes 23 helpful votes
“Stay elsewhere”
2 of 5 stars Reviewed August 7, 2012

Didn't actually stay in this hotel, just had a day room, but even that was too much. Arrived to find no towels in our room. Phoned down and requested some - none arrived. Went up to the swimming pool to take a pool towel - none were left. Went back to reception to re-request towels and was informed someone would be up straight away. Needless to say they never arrived.

Decided to eat on the roof top bar and ordered two burgers. It took over an hour to arrive and was slightly cremated - my husband's burger had an eyelash on his cheese as decoration. The location of the hotel is extremely convenient for the bazaar and luxor temple but that is the only thing in this hotel's favour. The rooms and decor are extremely dated and dirty looking and paint is peeling off the walls. Would not recommend this hotel unless you are extremely short of money

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Edmonton, Canada
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed May 25, 2012

This place was horrible. The lobby seemed promising, but upstairs the carpet was threadbare, there were no blankets or pillows (unless you counted the brown threadbare rag on the bed) and there was no amenities in the washroom... including toilet paper or towels. In the hallway, we spotted a hole in the wall to the laundry, and a rat was crawling in an overflowing bag of garbage. Next was a cat meowing loudly, hopefully it got the rat. The rapid dog restrained by a bellboy on the third floor was the final straw. Do not stay here.

  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestline, California
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed May 19, 2012

Memphis Tours put us here while we waited for the evening train to Luxor. Everything else with Memphis Tours was really top notch so I find it hard to believe they know how awful this place is.

An effort has been made to make the lobby look presentable but the minute you leave the lobby the place is old, dirty and run down, even the outdoor carpeting around the pool was ripped up.

In our room, the carpet needed vacuuming and it smelled, everything was covered with a thick layer of dust and there were actual cobwebs on the light fixtures. The little refrigerator was sticky with filth. There were no towels in the bathroom and when we asked for some, a surly maid delivered some grey rags. The water pressure in the shower was a trickle. We were just glad we didn't have to sleep there. And... there's a Mosque with a loudspeaker right next door!

I let Memphis Tours know about all this when they requested my feedback. Hopefully they will find a better place to put their clients waiting for the train. It doesn't have to be 5-star but it should be clean!

Room Tip: Just don't stay there if you can help it!
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  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
59 reviews 59 reviews
53 hotel reviews
Reviews in 52 cities Reviews in 52 cities
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed May 13, 2012

We were placed in this hotel by Memphis tours ( we will talk about them later) for a few hours while we waited for our flight back to Cairo. Thankfully we didn't need to sleep there or much else other than go to the toilet and shower. That in itself was a worry as it was quite dirty - towels that should have been white were grey and so very thin. The supply of toilet paper was limited. Getting additional toilet paper was not that difficult but the fact you need to go to reception to ask was strange in the least. There are only a few positives. I think tour companies using this as a parking place for customers awaiting planes and trains should rethink their policy in this regard. I cannot think of one reason why I would choose stay there except It was very close to markets and temples and some fast food places that were OK.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puckapunyal, Victoria, Australia
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 14, 2012 via mobile

We too had a day in Luxor awaiting our departure on the sleeper late that night. Yes, it is old, tired and not a three star hotel, however, for the price of fifty Egyptian pound, what more could you want? It was very close to markets, Karnak temple and the train station. Having two young children, we found this to suit what we needed, a shower, wifi and a bed for the boys to have an afternoon sleep and a refreshing swim in the pool. It is next to a mosque so is very noisy, would not recommend staying over night unless you are on a very tight budget.

  • Stayed April 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin, USA
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 7, 2012 via mobile

Our tour operator, Memphis Tours, put us up in this hotel for eleven hours during the day after our morning tour of the East Bank finished until we had to leave to catch the night train back to Cairo. (Not to mention that this was never shown on the itinerary, but that's for a different review.)
This hotel I'm sure was once very nice. However, lack of upkeep has turned it into a dirty, broken mess. Every place in the hotel, including the halls, lobby, rooms, and pool was filthy, stained, and/or broken. There were huge mold stains on the ceiling, the bedding was tattered and torn, and the walls were discolored from dirt.
The staff was friendly and helpful during our short time there, but it was an overall terrible experience. There are many other hotels in Luxor. Go to one of them instead.

  • Stayed April 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
the Netherlands
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 28, 2012

Hotel seems to be renovated, at least at the 4th floor. Nice bathroom. Bad service. Carpet was dirty, asked to vacuumclean it, toom several jours. Not enough towels for our group of 15 people. Blankets are thin and an extra blanket was given after much troubles. Breakfast was good with à lot of choice and any style of eggs

Room Tip: Seems they have renovated some rooms, ask for them.
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  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Queens Valley Hotel Luxor

Address: Yousef Hassan Street, Luxor LXR, Egypt
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #39 of 57 hotels in Luxor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Queens Valley Hotel Luxor 3*
Official Description (provided by the hotel):
Queens Valley is a brand new modern hotel seven-storey located near Nile River & Luxor Temple. Exceptional facilities & services. Hotel/Room amenities: 24 hour front desk, central A/C, central music system, deluxe furniture, built-in closets, work desks, 24 hour room service, restaurant, bar, heated outdoor-pool, lifts, currency exchange, travel/tours desk. All rooms ensuite bath/shower facilities with 24 hour hot showers. ... more   less 
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Also Known As:
Queens Valley Luxor
Luxor Queens Valley Hotel

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