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“Iberatol Hotel Luxor” 4 of 5 stars
Review of Iberotel Luxor

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Iberotel Luxor
4.0 of 5 Hotel   |   Khaled Ebn El Waleed St., Luxor, Egypt   |  
Hotel amenities
Ranked #18 of 57 hotels in Luxor
1 review
2 helpful votes 2 helpful votes
“Iberatol Hotel Luxor”
4 of 5 stars Reviewed May 31, 2013

We have had an amazing stay at this hotel. Staff were excellent and couldn't do enough for us extremly friendly in particular Mahmoud in the hotel bar made our stay very much enjoyable. Would definitely recommend this hotel and would return.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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606 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 30, 2013

I arrived later than planned due to my luggage not following me in transit from Cairo. The receptionist informed me 'we decided you weren't coming'. They could see I had no luggage and I asked re emergency supplies eg toothbrush/paste/ No. I have stayed in MANY hotels and any good 4 star would have rustled up something. The mini fridge in the very shabby room was completely totally empty and there was a sign stating DO NOT DRINK THE TAP WATER. I asked for water but was told none available at that time. There was no kettle or tea making facilities... eventually a kettle was found 2 days later after I asked but nothing else. The soap in the sink and shower were dispensers. The reception staff smiled a lot but did not seem to understand anything but very minimal English. The atrium was as in a previous review nicotine coloured due to the cracked and old plastic covering. The plastic greenery was so sad it was untrue especially where it had departed for ever from its concrete sarcophagus. Bearing in mind I use eye shades and ear plugs it was still noisy until about midnight plus people smoke in the corridors and round the pool.
BUT the pool was great and empty. The restaurant was fine with plentiful if a trifle boring range( one middle eastern dish in each starter main and dessert range). The staff here were very friendly an attentive and spoke very good English. It is reasonably centrally located too.
As the hotel was probably at 30% occupancy I feel strongly they need to be more customer focused. This should be 3star max from my experience.

Room Tip: chose another hotel
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  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2013

Iberotel is the best option of hotel we could have in Luxor - the capital of the ancient Egypt which we should visit if you go to Egypt. The hotel is situated on the bank of the Nile and in one of the very beautiful street of Luxor. Iberotel is just ten minute walking from the railway station of the city. It takes us only ten minutes travel by car from Iberotel to the Luxor Temple, a place should not be missed in our program in Luxor. Its location is really very convenient.

Iberotel is an ideal place for us to rest after our many hour program of visiting the open museums such as the Valley of the Kings and the Queens or Karnak Temple. The hotel is very quiet and clean. The hotel staff is very friendly, very supportive and very courteous. The hotel room is comfortable. The first 24 hours of Internet access is free. The foods in the hotel are delicious. We strongly recommend you to include breakfast in your booking. The breakfast was really excellent.

Iberotel is really value for our money. We would like to thank all the people working there. They have made our time in Luxor unforgettable.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2013

The picture on Trip Advisor doesn't do justice to the gardens as they are actually quite nice. Our favorite spot was the snack bar next to the pool to enjoy lunch next to the Nile. Well the food actually has to be brought down from the hotel so order before you get too hungry.

As others have said recently, very few guests. Its a shame - nice public areas. Staff is very courteous. Our housecleaner created a crocodile out of towels for our eight year old - he was delighted.

We opted for the Nile view rooms which allows you to see the Valley of the Kings which are lit at night. Glad we did. The lobby rooms look out over a very spacious lobby.

We liked the location - close enough to walk to town (but it was hot and you do get hassled). Many of the other hotels are further down the Nile so less convenient.

Note that the hotel (or the chain) doesn't respond to emails.

Room Tip: City/Nile rooms means you look down the road that parallels the Nile. You do see the Nile but how m...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

Did not book this holiday until the last minute but so glad I did I had a fantastic time. The staff are so friendly and cannot do enough for you. The hotel is in an ideal position with great views of the Valley of the Kings and the sunsets are breathtaking. Rooms are adequate and beds and towels changed every day. The food is fair, buffet breakfast with plenty to chose from, snacks by the pool are excellent not really snacks but big meals and again buffet evening meal which is ok but a bit repetitive, some may think it could be better but you wont starve!!!!

Gabriel our rep sought us out every day, usually by the pool and even got me some antihistamine at no charge. That's the only complaint I have getting bitten by mosquitoes!!!!

Trip advisor said to find a guy called Mohamed who would arrange trips for you, we bumped into him the first night and he and his brother are brilliant and will arrange trips cheaper than the hotel and personalise them for you, they will look after you and you won't be hassled so much, which is a problem but really they only want to help you and earn living.

Please do not be afraid to go to Egypt, I went with my daughter, felt safe, and had a great time, they really do need us to visit this lovely country and there is so much to see and enjoy.

Hope this helps you to decide to visit.

Room Tip: Rooms overlooking the Nile are at the back
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunset060, General Manager at Iberotel Luxor, responded to this review, May 13, 2013
Dear guests,

Thank you for choosing Iberotel Luxor to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

As a result of our efforts, we have achieved the following awards” Tripadvisor certificate of excellence, zoover award & recommendation, travel gold award, ISO 14001, prize from holiday test “seal of quality” by Resien.de and Regional winner check safety first award for maintain the highest level of health & safety standard in the region”. This recognition directly influences our commitment to further improvement in 2013.

Thank you, once again, for your visit to our hotel, and your feedback.

Mohamed Hassan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea United kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2013

We stayed here after traveling independently. We chose it to chill at the end of a holiday. The poo was fantastic and the view across the Nile from the pool and our 4th floor room , something special. the location is good for exploring Luxor too. We could have had an extra bed in one room but we had 2 interconnecting rooms which worked well for us.

Room Tip: There are cheaper room without a Nile view
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunset060, General Manager at Iberotel Luxor, responded to this review, May 7, 2013
Dear guests,

Thank you for choosing Iberotel Luxor to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer.

As a result of our efforts, we have achieved the following awards” Tripadvisor certificate of excellence, zoover award & recommendation, travel gold award, ISO 14001, prize from holiday test “seal of quality” by Resien.de and Regional winner check safety first award for maintain the highest level of health & safety standard in the region”. This recognition directly influences our commitment to further improvement in 2013.

Thank you, once again, for your visit to our hotel, and your feedback.

Mohamed Hassan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 28, 2013

The hotel has a great location near to town and Luxor Temple. The staff are very friendly and helpful and the hotel is very clean and well kept. It is a great base for doing all the sightseeing around Luxor. The food is buffet style as you would expect but very nice and good selection. The hotel was quiet so we were given a free upgrade to a room with a great view of The Nile.

Find ‘Craig David’ – the resident tour organiser and he will sort everything for you at really reasonable prices and with a great, friendly service that you can trust – plus he makes you the best tea in Luxor! You will find him and his boat next to the swimming pool, but if for any reason he is not there then call him on (002) 01002056474. The really good thing is he is friendly but does not hassle you like all the rest of the people on the streets of Luxor!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Iberotel Luxor

Address: Khaled Ebn El Waleed St., Luxor, Egypt
Location: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#9 Luxury Hotel in Luxor
#14 Romantic Hotel in Luxor
#14 Family Hotel in Luxor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Iberotel Luxor 4*
Official Description (provided by the hotel):
Iberotel Luxor has an excellent location direclty overlooking the banks of the Nile & is ideal for romantic getaways, honeymoons or those fascinated by the marvels and mysteries of ancient Egypt. Centrally located in Luxor, it's just ten minutes walking from the Temple of Luxor. This four-star property offers spectacular views of the river, the west bank & the distant hills of Thebes from its rooms & from the verdant garden terrace. Near the hotel, the ferry crossing to the west bank will allow you to visit the Valley of the Kings, Valley of the Queens, Hatshepsut Temple and the Memnon Colossus while the Temple of Karnak is just three km away. The hotel is the winner of Tripadvisor Certificate of Excellence for 2012 & 2011, the winner of E-cristal certificate for 2012,Iso -14001 for 2012, Travelife Gold Award winner for 2011 & 2010 & the Cristal Certificate of Excellence 2010. ... more   less 
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Also Known As:
Iberotel Luxor Hotel Luxor
Iberotel Hotel Luxor
Luxor Iberotel Hotel

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